Angeline Mary Ramos-Miraflor, CHRP®

The Field HR/People Advisor serves as an advisor/coach to line managers and career counselors on people related matters to enable them to coach our employees. They facilitate employee engagement, people programs and activities by coaching line managers and provide advisory support to executives The Field HR/People Advisor executes and manages annual performance management and associated compensation activities, GU Accenture Leadership performance management and all activities related to employee life cycle e.g. on-boarding, orientation/integration, discipline, leaves, managed departures and exits. They handle employee relations queries and concerns, consulting with ER/LR specialist as appropriate while promoting the HR contact center as first point of HR Services contact. They are also responsible for supporting mobile employees, support compliance, maintaining employee record data, participating in the execution of several HR processes and providing additional insight/information using existing standard reports or requesting ad hoc data pulls. Field HR/People Advisors are responsible for educating supervisors and career counselors on processes including legal implications of not following a proper process and ensuring that career counselors and supervisors are executing the process correctly.

 Account Manager (Corporate Services Group) Involved in the workgroup responsible for the conceptualization and finalization the Code of Business Ethics for Jollibee Business Unit Spearheaded roll-out of the Code of Business Ethics for Jollibee Business Unit Ensured the smooth transition of the Chowking Service Engineers to Jollibee Redesigned the Organizational Structure of the Information Management Division Advises clients on day-to-day employee related concerns Schedules and implements HR programs such as Christmas Party, Children’s Day, Family Fun Day, Thanksgiving, Sports programs and Wellness programs Evaluation Process Schedules and implements store HRM programs and activities for the year and as necessary based on general direction and orientation on corporate human resource management and development programs. Implements and coordinates with the Support Group of all company wide employee programs and activities. Provides technical assistance and advice to clients in the consistent implementation of company rules and regulations, handling grievances, investigations and carrying out disciplinary actions. Handles employee issues/matters referred by store management. Supervises the prompt documentation of all manpower movements, i.e. regularization, transfers as well as promotions and confirmations. Coordinates benefits enrollment and availment applications of store personnel with C&B Department. Follows up on claims. Orients and guides store personnel on benefits and availment procedures. Monitor and evaluate the training program set for every trainee and in coordination with the training department and the training store. Ensures issuance of all performance appraisal forms for the Main Office personnel as scheduled. Provides technical assistance and advice to clients in the performance appraisal process semi-annually as well as during the probation period of an employee.

Provides technical assistance and advice to Operations in the consistent implementation of company rules and regulations, handling grievances, investigations and carrying out disciplinary actions. Handles employee issues/matters referred by Operations.

Handles all HR and Admin tasks for the company. Designs and implement HR policies. Processes all government transactions; SSS, Pag-ibig, PhilHealth and makes sure contributions have been made. Handles employee payroll and benefits administration.

Assists HR Manager regarding Employee Relations concerns. Handles grievances and Admin cases.

Handles the Senior Nursery Class.

Units earned