Angelina Zheng 郑美美

Assistant Director （ Mandarin Speaker) in e-commerce company, joined the journey of building a brand from scratch which is MISSWISS, actively contributing by offering marketing ideas, creating promotions, and developing content focused on driving sales and enhancing brand awareness. -Monitoring daily operations to ensure each department is aligned with the company's goals and policies. -Facilitating communication and collaboration between management, marketing, editor, and warehouse teams to ensure smooth execution of company initiatives. -Overseeing candidate assessment processes, including resume reviews, interviews, and background checks, ensuring the selection of qualified and culturally aligned candidates -Managing and maintaining employee attendance records, ensuring accurate tracking of work hours, leaves, and absences for payroll processing. -Monitoring and documenting the company’s cash inflows and outflows, ensuring all transactions are accurately logged and categorized.

-Assist in managing and motivating the sales team to meet and exceed sales targets. -Facilitate ongoing training and development sessions to enhance team product knowledge and sales skills. -Track sales performance metrics and provide regular reports to management, identifying areas for improvement. -Build and maintain strong relationships with key clients, ensuring excellent customer service and satisfaction. -Conduct market research to identify trends, opportunities, and competitive activities. -Lead daily meetings to review sales achievements and report to management. -Serve as a communication bridge between the manager and the team. -Prepare and analyze sales data, translating documents between Indonesian and Mandarin. -协助管理和激励销售团队，以达到和超过销售目标 -促进持续的培训和发展课程，以增强团队的产品知识和销售技能 -跟踪销售绩效指标，并向管理层提供定期报告，识别改进领域 -建立和维护与关键客户的良好关系，确保卓越的客户服务和满意度 -进行市场调研，以识别趋势、机会和竞争活动 -开每日会议，回顾销售业绩并向管理层报告 -在经理和团队之间充当沟通桥梁 -准备和分析销售数据，翻译印尼语和普通话之间的文件

working as waitress in the wedding banquet hall - Greet and assist customers with menu selections, taking orders accurately and efficiently. - helping guest to the designated seat - serving foods to the table - Maintain a thorough understanding of menu items, specials, and ingredients to provide informed recommendations. - satisfy guest needs - ensure tables are clean, set, and well-stocked with necessary items throughout the dining experience.

summer job as a worker in packaging department - scanning electronic component (laptop, tablet, wifi router) for data collection - asemmbly and combining the electronic component into one device - checking the function of device to ensure its working well - putting information sticker, warnings, manual book, and output accesories - pack into boxes that are ready to be shipped to the costumer - helping Taiwanese superior to communicate with foreign worker

summer work at the electronic factory - ensuring no defect goods - delivering goods to another department - checking and watching the machine incase of error

working as a part-time student in weekend - memorizing park route and vendors around - giving place to go and restaurant recommendation fot the guest - explaining the landscape history and information to the guest - welcoming and greeting guest positvely - solving guest problem and needs

performance = - Achieve the scholarship for outsanding performance in the second semester of the academic year (2019-2020) - Achieve the scholarship for outsanding performance in the first semester of the academic year (2020-2021) - Achieve the scholarship for outstanding performance in the second semester of the academic year (2020-2021) - Achieve the foreign language (English) scholarship 2022 - helping classmate and senior as a model in runway , and as a helper backstage - participating as a designer in FDM runway fashion show 2023 - awarded Certificate of Merit (2023) in recognition of outshanding perfomance and good behavior by the Overseas Community Affairs Council R.O.C (Taiwan)