Angelia B.

Technical Sales Support Specialist

About

Hi, welcome! Proud Sarawakian known as Brenda. I bridge the gap between technical systems and business needs by help them understand what automation actually makes sense, choosing the right solutions (not just the most expensive ones). Also implementing systems that are practical & usable for companies. My focus is on making automation simple, & not too complicated. With my experience in robotics, simulation, and training environments, I work closely with my teams to ensure solutions are not just installed, but actually adopted.If you’re exploring automation or unsure where to start, let’s connect.

Country

Malaysia

City

Subang Jaya

Industry

Industrial Automation

Skill

Project Management, Python (Programming Language), Product Support, Presales Technical Support, Technical Support, Computer-Aided Design (CAD), Robotic Welding, ABB Gofa, Robotics, Robot Programming, ABB RobotStudio, Collaborative Robotics, Maintenance, Mechanical Engineering, Preventive Maintenance, CATIA, Adobe Illustrator, SOLIDWORKS, Hardware, Drone Building

Experience

Technical Sales Support Specialist

ABB Robotics Malaysia Sdn Bhd

2022-2 - Present · 4 yrs 8 mos

Petaling Jaya

- Develop and deliver robot simulations using RobotStudio for various applications, including palletizing, welding, and 3D printing. - Design and engineer automation solutions tailored to customer requirements, improving existing industrial and manufacturing processes. - Prepare 2D and 3D technical drawings and concepts using SolidWorks to support proposals and system development. - Collaborate closely with the sales team on robot selection, solution design, and preparation of technical proposals for clients. - Manage sourcing requests and purchase requisitions to support project execution. - Conduct site visits, engage with customers, and provide technical support throughout project lifecycles. - Coordinate with clients, subcontractors, and internal teams to ensure smooth communication and project alignment. - Support project planning, scheduling, and reporting in collaboration with project managers. - Supervise vendors and contractors on-site, ensuring projects are delivered on time and meet required standards. - Monitor site progress, troubleshoot technical issues, and provide timely resolutions during project execution. - Participate in end-to-end project execution, including system implementation and commissioning. - Support live demonstrations, exhibitions, and marketing activities to showcase automation solutions.