angela humberstone

Five Diamond Resort and Spa, meeting high expectation guest needs. Critical thinking with fast past problem solving. Assisting guest with room reservations and inquiries. Establishing a reputation of helpfulness and engagement with guests and co workers. Proactively provides guests with personal service, attention and recommendations that exceeds their expectations. Participates in increasing the percentage of return guests by listening to and fulfilling their needs with a caring and responsive attitude. Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel. Continuously provides excellent customer service when making reservations while using effective up-selling techniques. Utilizes hotel computer system Visual One and maintains guest records accurately and precisely, paying close attention to details and comments. Processes guest billing using cash, checks, credit cards and special billing. Undertakes other responsibilities as directed by supervisor.

Cash management, taking and inputting bets for customers.

* I worked at Mountain High for three winter seasons while I was in high school. * 2005 * 2006 * 2007 * Fitting snowboarder and skiers with boots and setting their stance for their skies and boards.

Non- profit, Educational outreach, environmental stewardship, compost gardening, native coastal habitat restoration, Zero waste initiatives, Attendee Chula Vista Sustainability Commissioners meetings.

Assisting with recommendations, reservations for dinning and transportation bookings. As well as local activities and attractions. Being a wealth of knowledge of all things San Diego, La Jolla and Del Mar related. Contributing to the creation of the five diamond and five star luxury resort atmosphere. Anticipating guest wants and needs, to provide the best recommendations based on their tastes.

Cash handling and store organization

By bringing people together over coffee, Starbucks has become one of the world's best-known and best-loved companies. We purchase, roast and serve award-winning coffee. We also offer Italian-style espresso beverages, cold blended beverages, delicious food, premium teas and selected compact discs through our retail stores. Working at Starbucks is a lot like working with your friends. When you work here, you're not an "employee" – we call ourselves "partners" because we believe in shared common goals and mutual success. We're dedicated to serving ethically sourced coffee, caring for the environment and giving back to the communities where we do business.Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities.