angela downey

Solar Turbines: Led the course-correction and delivery of the finance team’s overdue process flows, fit/gap analyses, RICEF inventory, and test scripts for the Infor ERP Ln Worldwide ERP implementation Defense Logistics Agency: Supervised and performed functional testing, reported defects, and enhanced functional specifications for the EProcurement integration of the SAP Supplier Relationship Management system with DLA’s Enterprise Business Systems Defense Logistics Agency: Recovered and audited the deliverables of data extract redirection from SAP ECC to SAP BW Defense Logistics Agency: Formed the pilot program for the decommissioning of the legacy database Defense Logistics Agency: Executed the SAP technical audit testing against the Federal Financial Management Improvement Act Defense Logistics Agency: Accelerated the security clearance approvals and on-boarding of new members United States Postal Service: Created functional specifications, wire frames, and test scripts for the Global Business Systems implementation

mymedicare.gov: Recommended improvements based on Tier 2 support call trend analysis and designed mock-ups for website enhancements Healthcare Solutions Group: Completed full cycle testing of the Sovera Health Information Management and Patient Financial Services system releases Healthcare Solutions Group: Designed marketing collateral, maintained sales pipeline reports, coordinated conferences, and managed proposal development and delivery Corporate: Organized college recruiting interviews and events

HERO Pro Admin Team - Developed and maintained product backlog for HERO Pro contractor portal enhancements including search/add eligible HERO products and advance payments. Partners with internal and external stakeholders to design solutions, processes, and technologies that increase contractor customer satisfaction. HERO Property Advisors Team - Developed and maintained product roadmap for beta release and public launch of HPA online interactive tool and Property Lookup portal. Partnered with internal and external stakeholders to design solutions, processes, and technologies that increase homeowner and real estate customer satisfaction. Managed backlog and execution of user stories and acceptance criteria for HPA online interactive tool Minimum Viable Product (MVP).

Proposal-to-Cash (SAP ECC Sales & Distribution) and Procure-to-Pay (SAP ECC Materials Management) Process Lead for the GA & Affiliates Operational Process Integration business transformation program. Managed the completion of over 80 business process designs and SAP ECC and BI functional designs. Coordinated the execution of over 300 test scripts in HP Quality Center. - Manager of Contracts & Purchasing Continuous Improvement team which includes corporate Supplier Performance Program, contracts and purchasing business process analysts, and SAP master data administrators. Liaison with information technology staff to ensure that SAP system designs and processes meet the requirements of system users. Supervised a team of 6 analysts.

Activities and Societies: American Marketing Association