angela diebelius

angela diebelius

uk acquirer business relationship

About

FEXCO - Support Acquiring partner on all day to day, own all projects & developments within payment industry in relation to the Acquirer, understanding all technical solutions deployed/ processing platforms/ managing incidents to resolution FEXCO - Key Account Manager of High End Retail, Hospitality and Education in central London - Retained all key business. AIG - Top Sales Executive for 5 years qualifying for 5 overseas conventions, Inc NY, Dubai, South Africa, Vegas, Thailand.

Country

united kingdom

City

hemel hempstead

Industry

financial services

Skill

relationship management, business development, sales, banking, financial services, payment card processing, account management, business relationship management, customer relationship management, portfolio management, customer service, management, payments, credit cards, crm, risk management, business analysis, electronic payments, payment systems, payment industry, gift cards, card not present, recurring billing, chip %26 pin, card acquiring

Experience

fexco

relationship manager

fexco

2008-8 - 2015-6 · 6 yrs 11 mos

uk acquirer business relationship

amalgamated metal trading

clerk, trade support

amalgamated metal trading

1999-9 - 2003-8 · 4 yrs
fexco

uk acquirer business relationship manager

fexco

2017-6 - Present · 9 yrs 4 mos
aig

sales executive

aig

2003-8 - 2008-8 · 5 yrs 1 mo
fexco

key account manager

fexco

2008-8 - 2017-6 · 8 yrs 11 mos

* Fexco is a Global leader in the provision of Dynamic Currency Conversion (DCC) with over 30,000 Merchants and 25+ Acquiring banks worldwide. * I manage a Portfolio of 80+ Merchants within London and the South West of the England to achieve a team budget through performance management. My role includes the following; * Provide a world class service * Build and maintain strong relationships with customers and Acquiring partners, 3rd parties with additional services * Understanding different payment systems * Managing Tier 1 Groups within Retail and Hospitality Industry * Utilising Reporting Tools to communicate P&L to Financial controllers * Up-selling additional services such as Tax Free and Gift Card * Training existing Merchants at the POS to improve DCC performance and revenue * Managing incentive projects to motivate and improve DCC performance * Understanding the importance and working within PCI compliance requirements * Maintaining client base and contract renewals * Administration duties

Education

university of northampton

university of northampton

1998-1 - 2000-1 · 2 yrs 1 mo

angela diebelius's Contact Information

Email

******@***.com

Phone

(**) *** ****

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