Angela Damaceno

Create, maintain and execute detailed production schedules aligned with customer demand, material availability and capacity constraints. Manage MRP‑driven planned and released orders in SAP, verifying material availability prior to production execution. Support Master Production Schedule (MPS) execution by balancing demand, capacity and inventory, minimising downtime and liability. Review customer forecasts, demand signals and EDI data, ensuring data accuracy and integrity within ERP systems. Analyse, plan and release production orders to manufacturing, supporting build readiness and adherence to delivery commitments. Act as the planning interface between Manufacturing, Purchasing, Engineering and Quality teams to resolve execution constraints. Prepare and communicate weekly and monthly production plans to operations and planning stakeholders. Monitor and maintain key planning KPIs, including On‑Time Delivery (OTD), Work in Progress (WIP) and Days Inventory on Hand (DII). Support New Product Introduction (NPI) activities and engineering changes through planning readiness and schedule adjustments.

Supported inventory management activities, ensuring accurate material storage and system data integrity. Performed inventory transactions and maintained inventory records in SAP and internal systems. Managed Vendor Managed Inventory (VMI) processes, including ASN uploads and pull execution. Coordinated with Production, Purchasing and Engineering teams to support material availability. Maintained accurate inventory data across SAP, DBS Portal and I‑Factory systems.

Assembled and inspected components following safety, quality and lean manufacturing standards. Supported physical inventory activities in collaboration with the Inventory Control team. Participated in continuous improvement initiatives, including Kaizen events. Identified and resolved basic station‑level issues, supporting production efficiency.

Eddie Rocket’s Dublin - Jan 2021 – Jun 2022 Camile Thai CP, Ireland - Nov 2020 – Dec 2021 Oversaw kitchen operations, food preparation, cleaning.

Managed customer sales activities, identifying needs and offering tailored telecom solutions. Supported sales operations, including customer service, documentation control and system accuracy. Provided basic technical support and guidance on devices, plans and digital services. Participated in sales training and performance initiatives. Progressed from Sales Agent to Store Manager within one year.

Assisted customers with product selection, service inquiries and issue resolution. Supported sales of mobile, broadband and telecom services. Maintained up‑to‑date knowledge of products, plans and promotions to ensure effective customer support. Contributed to a positive customer experience through clear communication and service accuracy.