angela colon

registered nurse

About

Critical Care, Cardiac Float Pool

Country

united states

City

allentown

Industry

hospital & health care

Skill

customer service, proficient typing skills, microsoft excel, microsoft word, visual inspection, close attention to detail, always punctual, sales, social networking, team building, social media, microsoft office, customer satisfaction, customer experience, teamwork, time management, vital signs, catheters, medication administration, assessments, nursing process, nursing documentation, nursing research, geriatric nursing, psychiatric care, maternal child health, nursing, critical care

Experience

registered nurse

lehigh valley health network

2017-7 - Present · 9 yrs 3 mos

customer service representative

guardian life

2013-9 - 2014-8 · 1 yr

* Responsible for resolving complex service issues while following adherence goals * maintaining close communication with processing department to assure timely and efficient processing of all transactions * managing incoming customer calls * assessing level of complexity and escalating when appropriate.

guest services lead

great wolf lodge

2014-8 - 2017-6 · 2 yrs 11 mos

Welcome to Great Wolf Resorts, parent company of Great Wolf Lodge, the brand leader in the water park resort industry. Extending far beyond water parks, Great Wolf Resorts provides families with quality accommodations, exceptional service and popular proprietary amenities. Now, Great Wolf Resorts extends its market leadership through indoor water park development, resort development, licensing and management opportunities. Now is the time to be part of an extraordinary resort company, Great Wolf Resorts.