Angela Branton

NUWAVE Communications has benefited from over 14 years of experience in telecommunications, with a focus on Unified Communications (UC) device solutions in the last 4 years. As Product Manager, contributions center on enhancing communication platforms, ensuring seamless provisioning, and streamlining customer experiences. Core competencies include cross-functional collaboration, problem-solving, and customer-centric approaches, all aligned to support the company’s mission of advancing connectivity. The team leverages expertise in telecommunications to deliver innovative solutions that meet evolving market demands. Through adaptability and fostering trust, the organization is empowered to achieve impactful results in a dynamic industry. Dedicated to enabling effective communication, values include teamwork, transparency, and a commitment to driving meaningful outcomes. With over 14 years of experience in telecommunications and currently serving as Product Manager at NUWAVE Communications, contributing to innovative UC device solutions. Leveraging adaptability, collaborative problem-solving, and a focus on enabling seamless communication, supports the organization's mission to enhance connectivity. Values teamwork, innovation, and fostering trust to deliver impactful results in a dynamic industry landscape. 30+ years in Customer Service in retail environments with companies such as Nordstrom and Safeway. 6+ years utilizing Customer Service skills in the Health Care / Medical billing field. Assisted patients with full Explanation of Benefits and Negotiating skills used for Settlement offers on extreme debts due. Navigated high volume of inbound / outbound calls while multi-tasking and assisted the clients with any inquiries they had on their accounts and resolved issues for the clients with discretion and empathy. Adhered to HIPPA rules and regulations while also following the FDCPA laws. Fact driven and customer focused.