andy brown

I worked within Head Office IT for over 7 years, and the role I performed was one of pre-production testing of engineered software, hardware, and operating systems for both workstations and servers. This involved verifying that installations and upgrades were successful across a range of possible scenarios both manually and with in house developed automated tools, ensuring backouts and regression testing worked cleanly, issue logging and reporting, tracking and assistance in resolution of critical errors, creation of SMS remote deployment packages, arranging user acceptance testing, releasing software into the live environment, and varying levels of involvement within Release & Change Management activities and projects. I have had experience with creating and administrating test environments both physically and virtually using VMWare, assisted in creating test scripts, checklists, and workflow maps for testing processes we followed, and I also have experience of Active Directory user and computer accounts plus a basic understanding of Group Policy Objects.

My role here has developed considerably over the past year as I have learned about the industry. I initially started as a Sales & Research Analyst which involved me researching repair options and replacement prices for aviation spares and handling sales calls and negotiations. In my new role as Purchasing & Repairs Manager I still carry out those duties, but in addition I now manage all of Glendale's outgoing repairs, liaising with workshops, monitoring progress and deadlines, and researching ways to reduce repair costs to save items normally considered BER. This work has lead into the development of a repair and replacement agreement with a major UK airline and the management of a BER agreement with a leading aircraft maintenance and PBH company, both of which are growing steadily and generating new opportunities.