André Newell

• Interference measurement and analysis on GSM/UMTS/LTE networks using statistics and spectrum analyzer. • Capacity and coverage analysis and planning on GSM/UMTS/LTE. • GSM/WCDMA/LTE UETR trace analysis. • Continual monitoring and analysis of statistics of GSM /UMTS/LTE networks using MAOS, U2000, Netnumen and excel. • Optimize LTE/WCDMA/GSM networks (handover, throughput, signaling, and load balancing and so on). • Manipulation of data using Microsoft Excel (Pivot Chart, vlookup and so on). • Address customer complaints within given SLA.

• Remotely support the transmission network (SONET/SDH) of FLOW within Jamaica and Cayman. Systems used include Preside and Turin. • Fibre optic link integrity testing. Includes BER and capacity test (RCF 2544). • Troubleshooting of the regional microwave network (Ericsson and Alcatel). Including but not limited to KPI checks, warm cold restart of nodes and bandwidth checks. • Provide support and training to Tier1 Network Operations. • Create and maintain real-time maps for the microwave network using Solarwinds platform.

• Remotely supported the transmission network (SONET/SDH) of FLOW within Jamaica and Cayman by logging into Turin and Transnav transmission equipment and performing analysis and troubleshooting. • Scoped optical fiber cable using a digital scope. • Assisted and coordinated capacity and bit error rate testing of fiber optic links. • Monitored microwave point-to-point links (Ericsson and Alcatel). • Provided support to Tier1 Network Operations. • Prepared various reports to high level managers. • Updated crucial network documentation.

• Optimized LTE for coverage and quality (single sites and clusters) during the TSTT LTE project. • Prepared optimization reports for LTE optimization during the TSTT LTE project. • Used Huawei proprietary hardware and software to perform LTE, WCDMA and GSM drive tests and walk tests. • Analysed drive test/walk test log files and prepared reports using Huawei proprietary software. • Performed frequency and neighbour planning for WCDMA/GSM using U-NET (Huawei proprietary software). • Optimized WCDMA/GSM networks (optimize call drops, call setup failures, congestion, pilot pollution, handovers and so on). • Met with TSTT personnel to discuss WCDMA/GSM network optimization. • Met with TSTT customers to address complaints. • Assisted TSTT engineers with troubleshooting during new site installation and integration.

• Planned coverage and capacity of GSM /WCDMA networks. • Visited sites for coverage planning (new sites, site relocations and repeaters). • Used Atoll for coverage and capacity planning of GSM/WCDMA networks. • Used Nemo Outdoor to perform WCDMA/GSM drive tests (voice and data). • Analysed drive test log files using Nemo Analyse and prepared reports. • Planned frequencies and neighbours for WCDMA/GSM using Mapinfo, Google Earth and Excel. • Continually monitored KPI of GSM /WCDMA networks via Business Objects. • Optimized WCDMA/GSM networks (handover, throughput, signaling and so on). • Prepared optimization reports. • GSM /WCDMA UETR trace analysis. • Address customer complaints within given SLA.

• Used Huawei proprietary hardware and software and Google Earth to perform WiMAX/WCDMA/GSM drive tests. • Analysed drive test log files and prepared reports using Huawei proprietary software. • Performed frequency and neighbour planning of WCDMA/GSM using Mapinfo, Google Earth and Excel. • Continually monitored KPI of GSM /WCDMA networks. • Optimized WCDMA/GSM networks (optimized call drops, call setup failures, congestion, pilot pollution and so on). • Prepared optimization reports. • Met with TSTT personnel to discuss various aspects of UMTS and GSM network optimization. • Meet with customers to address complaints. • Worked with Telesur engineers to launch first WCDMA network in Suriname for Telesur.

Part-Time Demonstrator (Electromagnetic Field Theory) • Assisted the lecturer in the delivery of the course by the conducting of tutorials. Teaching Assistant (Antennas and Radiation) • Assisted the lecturer in the delivery of the course by conducting of tutorials.

• Supervised lab sessions with other demonstrators. • Marked laboratory scripts.

• Prepared material for lab sessions. • Supervised lab sessions involving introduction to the Matlab software. • Assisted final year engineering students with final projects.

• Supervised laboratory sessions involving the use of Matlab software to perform Monte Carlo simulations. • Assisted final year engineering students with final projects.

Data entry in the accounting department; monitored customer accounts in order to reconcile current payments against outstanding balances, automated disconnections were managed by system software.