Andriy Huryn

Lead and manage support team - ensuring exceptional customer service and achieving increased customer satisfaction and retention. Analyze root caused of incoming tickets and worked towards automation to illuminate it. • Participate in the development of innovative products, from concept to launch, enhancing market competitiveness and driving revenue growth. • Oversee program management for multiple projects - coordinating resources and timelines to ensure cohesive and efficient project execution such as integration, improvement, implementation. • Implement process improvements that enhance operational efficiency and reduce costs, utilizing Lean and Six Sigma methodologies. • Develop and maintain a comprehensive project backlog - prioritizing tasks to maximize productivity and meet critical deadlines. • Manage vendor relationships and full integration - securing favorable terms and maintaining high standards of service delivery. • Monitor and report weekly/monthly performance - providing regular updates to executive leadership and stakeholders. • Drive innovation and technological advancements - fostering a culture of creativity and continuous improvement within the development team. • Facilitated flow for Coordination global project - managing diverse teams across multiple time zones to achieve project milestones. • Facilitate cross-functional collaboration - ensuring seamless communication and alignment between engineering, • Create a Flow for Onboarding/Improvement/Offboarding process for acquired new entities with direct department and duties to complete. • Help to Utilize data analytics and business intelligence tools to inform strategic decisions, optimizing product features and enhancing user experience.

• Planning: Demonstrated expertise in Program Increment (PI) planning, effectively coordinating and monitoring activities across multiple teams to ensure alignment with strategic objectives. • Agile Advocacy: Not solely focused on promoting Agile methodologies but also skilled in implementing Agile principles to drive tangible improvements in team performance and project delivery. • Communication Skills: Outstanding verbal and written communication skills are essential, with the ability to facilitate clear and effective interactions among team members, stakeholders, and cross-functional partners. • Technology Integration Insight: Experience in integrating cutting-edge financial technologies and systems to streamline accounts payable processes, enhance accuracy, and increase efficiency. • Cross-Functional Collaboration: Ability to work seamlessly with cross-functional teams, including coordination between internal departments and external partners from two major companies, to ensure successful integration and project execution. • Problem-Solving: Adept at identifying challenges and bottlenecks within the integration process and capable of devising and implementing strategic solutions to overcome these obstacles, ensuring project goals are met on time and within budget • SAP-Coupa Integration: Leveraged deep insights into SAP and Coupa, driving their integration to optimize procurement, invoicing, inventory, and vendor management workflows.

🚀 Cloud-Based Web and Mobile Development: Guided a skilled cross-functional team in automating cloud web-based applications and mobile development for an automotive company. 🛠 Technologies: Leveraged the latest tools and cross-functional collaboration to drive project success and efficient workflows. 📊 AI and Data-Driven Decision-Making: Utilized advanced analytics, including ML techniques, AI, and data-driven insights, enhancing performance and driving revenue growth. 🚀 Product Planning: Managed product roadmaps, leading the full product lifecycle from development to market launch, ensuring rapid time-to-market, enhanced performance, and feature enrichment. 🔗 Integrations: Led the seamless integration of various systems, from APIs to Payment Gateways, Factoring, and Car Manufacturing, ensuring optimal operational efficiency. 🎯 Customer-Centric Innovation: Transformed customer feedback into actionable user stories, fueling feature enhancements and ultimately boosting customer satisfaction, success, and revenue. 🔍 Competitor Analysis: Continuously monitored and analyzed competitors for differentiation. 🏆 Agile and Kanban: Scrum methodologies, employed Kanban boards, tracked progress, and ensured effective project management throughout the SDLC. 🌪 High-Pressure Full Lifecycle Project Management: Thrived in fast-paced, multitasking environments with a detail-oriented approach, effective communication with all stakeholders, and a focus on risk mitigation from ideation to end-of-life decisions, ensuring product success. 🛒 E-commerce Optimization: Enhanced product features for improved customer satisfaction. 🚀 Led full product lifecycle from development to market launch. 🤝 Seamless Collaboration: Utilized tools for cross-functional collaboration, fostering strong communication channels with vendors, stakeholders, and cross-functional teams, including engineers, QA, UI/UX teams, Marketing, and e-commerce professionals.

As a visionary Project Manager and dynamic leader, I spearheaded a groundbreaking Property Management System for hotels. The result: a remarkable annual 12% net income increase, a testament to my unwavering innovation in project management. 🌟 Change Management & User Experience: My meticulous approach to gathering and implementing user stories has led to a 15% increase in customer satisfaction and a 10% boost in direct bookings. I've successfully streamlined the reservation process, enhancing customer experiences for both B2B and B2C clients. 🤝 Cross-functional leadership: I excel in guiding teams through seamless integrations, particularly in the e-commerce and mobile web payments sectors. My cross-functional leadership ensures effective collaboration and project success. 📊 Effective SDLC & Data-Driven Decision-Making: I've managed software projects through the Software Development Life Cycle, leveraging tools like Tableau for efficient, data-driven decision-making. 🎯 Strategic Project Planning: As a strategic planner, I align project objectives with stakeholder expectations, ensuring successful project execution. 💰 Resource and Budget Management: I've efficiently managed project budgets and expenses, reducing overruns by 12% and increasing profitability. 🔄 Continuous Improvement Initiatives: I'm dedicated to post-project evaluations and ongoing process enhancements to drive efficiency and quality. 💻 Comprehensive Platform Development: I've led end-to-end development and deployment of comprehensive platforms, including essential functionalities, POS, PMS, Search Engine, and more. My expertise extends to successful onboarding for new partners while meeting project timelines and budgets.

Comprehensive Project and Operational Management: Spearheaded infrastructure, cabling, and renovation projects, enhancing hotel operations and guest satisfaction. Ensured projects, including tech upgrades and eco-friendly renovations, were delivered on time, within budget, and aligned with brand standards, significantly elevating guest experiences and boosting direct bookings. Strategic Financial Oversight and Revenue Growth: Led strategic financial planning and resource allocation, driving profitability and cost efficiency across hotel operations. Implemented targeted sales and marketing strategies, optimizing pricing and maximizing occupancy rates, particularly during renovation phases, to achieve and surpass revenue targets. Innovative Leadership in Technology and Quality Assurance: Managed the integration and thorough testing of new technology systems, ensuring seamless operation and compliance with hotel and maritime standards. Upheld stringent quality controls in cleanliness, safety, and service, maintaining brand integrity and securing industry recognition for service excellence. Dynamic Team and Vendor Collaboration: Fostered a culture of professional development and collaboration among hotel staff, overseeing recruitment and training efforts to ensure operational excellence. Streamlined interactions with contractors and vendors, enhancing the efficiency of renovation projects and operational updates. Future-Oriented Strategic Planning: Developed and executed long-term operational and marketing plans, identifying market trends to capitalize on business growth opportunities. Leveraged renovations and technology deployments as catalysts for enhancing the hotel's competitive edge, ensuring continuous improvement and innovation at every touchpoint.

Enhanced Financial Oversight and Revenue Growth: Spearheaded casino cash desk operations, integrating innovative system enhancements to streamline transactions and boost service quality. This strategic approach led to a notable 20% revenue increase and a 10% reduction in operational costs, thanks to rigorous cash handling protocols and financial management practices that minimized discrepancies and built trust. Operational Excellence and Team Leadership: Directed daily operations with an emphasis on efficiency, accuracy, and exemplary customer service. Championed staff development and fostered a collaborative work environment, which was instrumental in achieving a 30% increase in occupancy rates and meeting critical timelines for renovation projects, thereby enhancing operational excellence. Strategic Compliance and Risk Management: Ensured adherence to gaming laws and maritime regulations through meticulous audits, risk assessments, and the implementation of robust security measures. Managed and coordinated port declarations to uphold the vessel's compliance, safeguarding financial integrity and facilitating smooth port entry and exit procedures. Innovation in Service and Process Improvement: Led the adoption of process and technology improvements at the cash desk, significantly reducing wait times and elevating the guest experience. These efforts contributed to an impressive average revenue growth of 12% and reinforced the vessel’s reputation for service excellence. Business Growth and Market Expansion: Executed strategic planning and sales initiatives that propelled a 25% increase in market share, leveraging renovations, technology deployments, and targeted marketing strategies to captivate new market segments and solidify the brand's competitive edge.

• Inventory Management and Optimization: Leads meticulous control and optimization of food and beverage inventory, ensuring alignment with operational needs and budget. • Financial Reporting and Analysis: Prepares and analyzes financial reports for sales, costs, and profitability to identify trends and cost-saving opportunities. • Budget Management: Develops and oversees the F&B department's budget, forecasting expenses and revenues to meet financial targets. • Cost Control Measures: Implements strategies to manage expenses and reduce costs without compromising quality or satisfaction. • Compliance and Standards: Ensures all F&B operations comply with health, safety, and maritime regulations, maintaining high standards. • Collaboration with Teams: Works closely with culinary, beverage, and supply chain teams to ensure product quality and guest satisfaction, accurately forecasting demand.