Andrew Rich
Founder & Developer @ Night Owl Studio, LLC
About
I'm a Site Reliability Engineer and platform engineer with more than 25 years of experience building, operating, automating, and improving software systems.My career spans several generations of infrastructure and development practices, from release engineering and configuration management through CI/CD, cloud platforms, and modern Site Reliability Engineering. I've worked in healthcare, collaboration software, networking, and consumer technology at organizations including Oracle Health, Cisco Meraki, and Slack, with a focus on reliability, automation, operational excellence, and developer productivity.Much of my work has involved solving the same fundamental problem in different forms: reducing friction between developers and production systems while improving reliability, repeatability, and visibility. I've led compliance-related initiatives, built deployment and release systems, maintained large-scale production infrastructure, and supported engineering organizations through growth and change.Outside of my full-time work, I founded Night Owl Studio, an independent mobile app studio. My first public release, Kebab, was created in response to Intuit's discontinuation of ItsDeductible and grew to more than 300 daily active users within its first ten weeks. Building and operating a product end-to-end has given me an even greater appreciation for reliability, observability, customer experience, and sustainable engineering practices.Based in Spokane, Washington. Open to remote opportunities.
United States
Spokane
Information Technology & Services
Site Integration, Anthropic Claude, Android Development, iOS Development, React Native, TypeScript, Web Consulting, GitHub Workflows, Infrastructure, Mobile Application Development, Cross-team Collaboration, Toil Reduction, Automation, Ansible, Linux System Administration, Linux, Git, Infrastructure Management, Shell Scripting, Release Engineering
Experience

Founder & Developer
Spokane, WA
Indie mobile app studio building React Native apps for iOS and Android. Current release: Kebab — an AI-powered charitable donation tracker and valuation tool, launched in December 2025 in response to Intuit discontinuing ItsDeductible mid-tax year. 300+ daily active users within the first ten weeks, with paying subscribers, built part-time as a one-person studio. Also available for freelance website and resume consulting engagements.

Principal Site Reliability Engineer
Remote
* Daily operations tasks for system integrity and availability * Technology upgrades (Citrix, Linux, WebSphere, related technologies) * Monitoring for applications and servers, alarm and incident response * Collaborate with project managers and other technical teams * Drive design of features and subsystems, ensuring operational readiness and excellence

Senior Site Reliability Engineer
San Francisco, CA, United States
* Led the SRE-Federal team in launching Meraki’s FedRAMP initiative to bring Meraki Dashboard into federal compliance in 2023: defined team processes, operations, and maintenance procedures. * Initiated development, maintenance, and execution of audit verification procedures for the SRE-Scalability team, achieving consistent PCI certification for Meraki. * Ensured availability and reliability of Meraki Dashboard and enabled developers to execute deployments. * Maintained and upgraded the entire Meraki infrastructure, focused on continuous improvement. * Leveraged system knowledge as part of on-call rotations.

Sr. Engineer, Build and Release
San Francisco Bay Area
* Spearheaded formal Build/Release team in partnership with a colleague; documented processes, designed automation to replicate it at scale with reproducibility and verifiability, and brought processes up to modern standards. Ultimately achieved fully automated build/release processes needing minimal intervention. * Maintained and enhanced continuous integration and continuous build systems for mobile and desktop apps on six platforms. * Built a centralized dashboard to pull feature-flag data from source control and build logs and present them in a user-friendly format for the web team to understand which flags were enabled/disabled easily; recognized with an internal engineering award for efforts. * Supported QA and Engineering teams’ infrastructure needs, continuously improved and upgraded infrastructure and technologies, and handled on-call responsibilities.

Sr. Build and Release Engineer
Redwood City, CA
* Rolled out new company-wide installation of CollabNet Subversion Edge; migrated existing legacy subversion repositories; implemented LDAP user authentication to new server. * Implemented automatic Perforce server license updating system. * Administered, managed and updated company-wide installation of Atlassian suite (Hipchat, Jira, Confluence). * Implemented continuously-updating list of virtual environments.

System Engineer & Staff Writer
United States
Responsibilities included: * Administration and maintenance of the vBulletin-based discussion board system. * General Web site maintenance including both user-visible and backend components. * Post-publication proofreading and corrections as needed. * Writing occasional articles and weekly news updates.

Sr. Release Engineer
United States
* Maintained and enhanced custom automated build systems. * Designed, developed, and maintained internationalized InstallShield projects for OVI Files products with several OEM-branded versions. * Administered and managed CVS and SVN systems.

Build & Release Engineer
United States
Build master, install programmer and CVS administrator for a mobile networking/file-sharing startup. Responsibilities included: * Maintain and enhance the custom automated software build system. * Design, develop and maintain internationalized InstallShield projects for the main product with several OEM branded versions. * Administer and maintain the CVS source code repository system. * Administer and maintain the MSDN subscription and CD library. * Promoted to Senior Release Engineer upon acquisition of Avvenu by Nokia in December 2007 (see Senior Release Engineer position above).
Andrew Rich's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.



