Andrew Chiong

Maintenance Application Engineer @ Speedmatrix Sdn Bhd

About

I am a Cybersecurity graduate from Asia Pacific University (APU) with hands-on experience in IT infrastructure, server deployment, hardware troubleshooting, and technical support.Throughout my academic and professional journey, I have developed practical skills in:• Cybersecurity fundamentals • IT infrastructure and server operations • GPU server installation and commissioning • Hardware diagnostics and troubleshooting • ISO documentation and process compliance • Technical support and customer serviceI am passionate about technology, continuous learning, and solving real-world technical challenges. I enjoy working in dynamic environments where I can contribute to infrastructure reliability, operational efficiency, and cybersecurity best practices.Currently open to opportunities in:• Cybersecurity • IT Infrastructure • System Administration • Technical Support Engineering • Data Center Operations • IT Operations

Country

Malaysia

City

Kluang

Industry

Information Technology & Services

Skill

Sales, Computer Repair, ISO Standards, ISO 14001, ISO 9001, Time Management, Linux, Computer Hardware, Troubleshooting, Self Learning, 学习能力强, 抗压能力, 适应能力强, 团队合作, 沟通交流, 团队沟通, IT运维, 维护

Experience

Maintenance Application Engineer

Speedmatrix Sdn Bhd

2025-10 - Present · 1 yr

Kulai

Assist in the installation, commissioning, and racking of GPU servers under the guidance of engineers to ensure smooth initial operations. Participate in regular inspections of server hardware (such as GPU, CPU, memory, etc.), record status, and report abnormalities. Learn basic hardware troubleshooting techniques, assist in handling work order tasks, and follow up on spare parts warranty and replacement processes. Test the functions of new spare parts according to standards, record results, and ensure quality compliance.

ISO Documentation Intern

Hallbar Sdn. Bhd.

2024-4 - 2024-8 · 5 mos

Kuala Lumpur, Malaysia

Supported the preparation of ISO documentation (ISO 9001, ISO14001, etc.) and internal audit compliance Drafted standard operating procedures (SOPs), process flowcharts,and document templates. Maintained organized documentationstructures using version control tools

Factory Production Worker

Public Engineering Works Sdn. Bhd.

2023-7 - 2023-8 · 2 mos

Kluang

Operated industrial machinery and conducted precision assembly of iron-based spare parts Maintained adherence to production schedules, quality controlstandards, and safety procedures. Assisted in machine setup & basicmaintenance,

Furniture Sales

Novall Furniture Sdn Bhd

2022-3 - 2022-6 · 4 mos

Kluang

Presented and explained furniture products to walk-in customers, offering expert design and usage advice Processed sales transactions, managed orders, and maintained accurate stock updates

Computer Technician

BT Dot Com Technology

2021-12 - 2022-3 · 4 mos

Kluang

Assembled custom computer systems based on user specificationsand performance requirements Conducted hardware diagnostics, OS/software installations, andsystem upgrades， provided frontline technical support andtroubleshooting for customers