andrew langdon

it support technician

About

As an IT Guru who is only getting better I like to challenge myself to improve my skills and life.

Country

australia

City

sydney

Industry

information technology and services

Skill

technical support, information technology, system administration, network administration, windows 7, active directory, operating systems, windows server, server administration, customer support, hardware support, communication skills, help desk support, networking, microsoft office, vmware, cloud applications, computer repair, social networking, ios, mobile devices, windows xp pro, troubleshooting, laptops, os x, printers, hardware, windows, computer hardware, remote desktop

Experience

it support technician

st john bosco college

2011-1 - Present · 15 yrs 9 mos

ict support

catholic education diocese of parramatta

2010-1 - 2010-12 · 1 yr

* Supporting staff and students computers (Windows and Mac OS X), Printers, Interactive Whiteboards, Mobile Devices (support on Exchange and Groupwise for iPhone, iPad, Android, WP7) * Maintaining and repairing hardware - replacing components, running diagnostic tools on the hardware and so on * Maintaining software - keeping software up to date, keeping track of software licenses and so on * Binding all network enabled devices to the Active Directory server * Troubleshooting network and hardware issues * Using remote desktop connection to access the file and print servers to manage network printers, user accounts and bound workstations.