andrew fiumedora

Internship: Criminal Justice Record Information (CORI) and Constituent Assistance and Record Unit (CARU) CORI: Processed criminal background requests and updated payment history for department and clients CARU: Provided customer service within the unit to businesses and individuals seeking job applicants’ criminal histories; assisted customers with account setup and inquiries and special scenarios

* Managed all of the lifeguards to ensure shift coverage, pool maintenance and staff training * Delivered high customer service to all members, addressing complaints or questions about the pool or employees * Lifeguard certified through The Red Cross

Supervised, planned, and staffed camp sessions and events; promoted NESHS, calling and meeting with clients

Internship: Assistant in Re-Entry, Classification, Education and Programs departments Re-Entry department: Supported marketing efforts for the Sheriff’s Office to promote a positive image of the jail to the public and support inmate rehabilitation; created a 100-page Re-Entry Guide document for the department Classification Department: Assigned inmates to specific cellblocks based on pre-trial, sentenced, drug offenses, gang affiliations, and workers unit in the facility; assisted in discussions at alcohol and drug abuse meetings

Provided customer service throughout the court proceedings, conducted intakes for new arrests, assisted probation officers in the courtroom, and conducted field-work with police officers