andrew campbell

* Implemented a fraud reporting structure, allowing fraudulent activity to be analysed and reported * Modelling fraud trends using VBA, providing fraudster profiles for dissemination * Maintaining the fraud rules engine using 3rd party software * Work closely with development teams for UAT and relaying new feature requests

* Produced and circulated regular MI reports using Excel * Built the Excel and Access reporting models for the Travel Money Card product * Screened foreign exchange orders using fraud detection software

* Risk management; voiding deposits, high risk customer acceptance decisions * Investigated the changing online poker regulatory boundaries and the impact of new legislation * Worked closely with the fraud manager in identifying new trends and implementing new strategies * Checked work of junior fraud analysts and provide guidance where necessary * Used Qlikview reporting for high customer monetary exposure

* Chargeback resolution * Liaise with different service providers regarding fraud investigations and disputed customer transactions * Create work requests for the development team, including new poker collusion tools * Raise suspicious activity reports compliant with AML regulations * Investigate new account activity and promotion abuse, blacklisting illegitimate players

* Screen customer deposits and withdrawals for fraudulent and suspicious activity * Identify suspicious gameplay and deposit patterns * Investigate and resolve customer payment issues * KYC and documentation checks