andrei barburas

* Information management & strategy, information risk management, information security * Internet evangelism * Open data advocate * Web development * SaaS concept development * Intranet and project management * Cyber Security & Intelligence

* Information management & strategy, information risk management, information security * Internet evangelism * Open data advocate * Internet governance (i-inform.org) * Graphic design * Web development * Social media strategy * SaaS concept development * Intranet and project management

* Employee evaluation based on quality/quantity criteria * Translation services to/from English, Romanian, Arabic * Briefings and instructions for handling different Customer Service aspects

* Develop web-based applications for internal customers, mainly for Customer Service use (agents, specialists, team leaders, etc) * Provide support for current web-based Customer Service applications – account creation and unblocking, debugging, performance improvement. * Involvement in different Customer Services projects, and to-be-launched services, including testing, debugging, troubleshooting.

* Managing media events, such as dance/clubbing events. * Advertising events, all being done inhouse * Media relations with other promoters, managers, PR, etc. * Web design, and site administration for other companies

* Provide information to existing individual (consumer market) customers. * Offering support and counseling during contract period, regarding different Services, Retention, and Upgrading. * Keep track of the reasons for which customers interact with the Customer Service Representative.

* Managing media events, such as dance/clubbing events. * Advertising events, all being done inhouse * Media relations with other promoters, managers, PR, etc.