Andreia Iscaife Cruz

• Providing expert HR advice, guidance and recommendations on People and Culture related matters, including organizational design, Recruiting, L&D, Payroll, Compensation and Benefits. • Creating and implementing forward-thinking initiatives to improve employee engagement leading large scale global initiatives to address the results. • Analising feedback recommends and guides the implementation of adjustments to improve the onboarding and offboarding experience with the specialist areas; • Supporting Wellbeing Strategies driving a sense of belonging. • Ability and experience in effectively diagnosing short to mid-term HR needs • Partner with the labor legal counsel to ensure policies, procedures and reporting are complying. • Acting as change management, collaborating with managers of multidisciplinary teams. • Strong interface with the leadership to understand their strategy and implementation of improvements.

• Lead a team of 4 Talent Acquisition Specialists. • Provide market insights to business, hiring managers and HR Business Partners to understand their short and long-term talent needs and develop and align on TA strategies to meet their needs. • Build and maintain talent pipelines, work closely and effectively with the Talent Acquisition team and collaborate across the Talent Sourcing experts’ network. • Responsible for developing and leading a Diversity & Inclusion Talent Acquisition model. • Responsible for negotiating with third-party providers to improve source candidates' processes.

• Manage the full cycle recruitment process, including drafting role descriptions, job ads, and pre-screening • Partnered with Leaders to ascertain hiring needs and subsequently provide candidate recommendations. • Manage candidate data and ensures information is up to date. • Build a talent pipeline and recruit through various online channels, such as LinkedIn and other professional networks

• Responsible for Training & Development department. • Worked with central management to identify, plan, align and address training needs to improve customer service for health professionals. • Compiled training handbook and related course materials. • Monitored training reports within the learning management system for respective roles to promote initial and annual training completion.