andrea adams

* Directed operations, personnel and services for four banking centers with approximately 40 associates. * Provided coaching to banking center associates to ensure consistent implementation of sales plays and Bank of America Spirit. * Supported Consumer Market Manager by effectively communicating goals and expectations to banking center managers which required extensive use of interpersonal, communication and public relations skills. * Developed relationships with key partners and team with others to leverage best practices to exceed sales and service goals. * Knowledge of various computer applications and industry specific software for data management, records documentation and internet access

Oversee the performance and profitability of banking center with approximately 10-15 associates. Effectively communicate goals and expectations to associates and managers which require extensive use of interpersonal, communication and public relations skills. Provide coaching to banking center associates to ensure consistent implementation of sales plays, customer treatment strategies and operational excellence. Reinforce accountability and measure performance in the market. Promote teamwork and inspire associates to perform by respecting diversity, connecting individuals by engaging their hearts and minds,and by raising the bar by painting a compelling vision of the future. Develop relationships with key partners across the channel and team with others to leverage best practices that exceed sales and service goals that promote a One Team environment. Conduct daily analysis of key metric reporting that provides direction on identifying trends, areas of opportunity and goal attainment.

Influences the creation of cross-LOB integration plans in order to deepen relationships with key individuals, companies and investors in the market. Leads execution of business integration activities to drive referrals for the market while promoting accountability with LOB partners to follow through on business integration activities. Organizes and leads monthly business integration meetings and activities that are collaborative, cross functional and results oriented. Attend monthly Leadership Forum meetings with CEO. Provides influential leadership by implementing specific actions that drive employee engagement and brand commitments within the market. Cultivates an environment where values serve as the foundation for our culture and guide employee decisions.

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.This LinkedIn company page is moderated. For more information, please review our community guidelines under the Careers tab.