André Guedes

• Lead cloud solution delivery for Banco do Brasil, supporting mission-critical banking platforms including PIX, Internet Banking, Anti-Fraud, and Microservices. • Drive cloud modernization and migration programs for critical workloads, coordinating multidisciplinary teams and applying Well-Architected, governance, and high-availability principles to ensure resilience and continuity. • Translate strategic business needs into technical roadmaps and cloud adoption plans, combining technical expertise and business acumen to lead complex digital transformation initiatives. • Manage high-impact programs, mitigating risks, defining escalation plans and success criteria, and validating technical decisions based on business objectives, performance goals, and regulatory requirements. • Serve as a trusted advisor to senior executives, building strong relationships and shaping strategic cloud and AI priorities to accelerate large-scale business outcomes. • Lead governance and success plans, ensuring cloud adoption, value realization, compliance, and high customer satisfaction through strong ownership and execution discipline.

• Led customer success initiatives for Public Sector customers, including the Judiciary and Legislative branches, acting as a trusted advisor to drive long-term satisfaction, value realization, and strategic partnerships. • Developed and executed customer success plans, optimizing enterprise SaaS adoption and identifying growth opportunities. • Assessed customer environments and Microsoft product adoption levels to provide tailored recommendations for optimization. • Identified opportunities to increase product consumption, tracked monthly usage against targets, and planned critical deployment milestones. • Managed technical engagements, resolving adoption blockers and aligning solutions with customer priorities. • Responsible for managing the business forecast, ensuring revenue expectations align with the company's commercial strategy. • Achieved 138% of H1 Azure consumption target and exceeded 90% of all CSAM targets. • Reduced backlog of delayed and strategic projects by 30%.

• Managed sales strategy for 50 Irish enterprise customers across Public Sector, Health and Energy, overseeing $19M in annual revenue. • Built trusted C-level relationships, driving business growth, cross-sell, and upsell opportunities. • Drove digital transformation by aligning Microsoft solutions with customer goals, serving as a business partner to ensure strategic success. • Developed and executed territory planning strategies, ensuring engagement at the right level with specialized resources and partners. • 108.83% sales quota attainment. • Achieved 21.08% YoY growth in billed revenue and 34.16% YoY growth in Azure consumption.

• Led and managed the sales strategy for 49 Portuguese enterprise Public Sector and Manufacturing customers, overseeing $21M in annual revenue. • I helped overcome objections and shorten the procurement cycle for Portugal’s Public Sector, a traditionally conservative market resistant to software migration to the cloud and new technologies, directly impacting fiscal year revenue. • Achieved 96.03% of the sales quota. • Delivered 19.03% YoY growth in billed revenue and 94.63% YoY growth in Azure consumption. • Generated $6M in pipeline and secured $2M in new revenue post-maternity leave. • Achieved top customer and partner satisfaction scores.

• Orchestrated cross-functional teams across sales, technical, and partner organizations to drive digital transformation for 72 enterprise customers, including financial services and Public Sector accounts, representing over 70% of the entire corporate structure and managing $27M in annual revenue. • Led account planning and customer success initiatives, driving new business growth, cross-sell, and upsell opportunities while enhancing product adoption and alignment with customer IT and business objectives. • Developed workgroups as a strategic business partner to support pioneering projects for PIX, Open Banking and Open Finance, driving the digital evolution of Brazil’s financial ecosystem. • Played a key role in transitioning customers to remote work during COVID-19, ensuring secure software migration and operational continuity, conservative, and Public Sector customers—resulting in $27M annual quota achievement in 8 months ($5M above target, and 81.84% YoY revenue growth with 62% YoY Azure consumption growth). • First Microsoft Account Executive to independently earn all Fundamentals Certifications, demonstrating technical expertise that contributed to sales success. • Winner of two global SMC Awards for high-impact projects.

• Managed Banco do Brasil and its subsidiaries, Embratel’s largest customer in Brazil, overseeing $37M in annual revenue. • Developed government bid strategies, ensuring Embratel’s participation in Public Sector technology procurements. • Orchestrated cross-functional teams to improve cash flow, contract compliance, and project execution, maximizing ROI. • Led Latin America's first Energy Efficiency Solution sale, helping Banco do Brasil cut energy consumption by 70%, lower carbon emissions, and improve sustainability. Later, presented the case study to Embratel’s CEO and América Móvil’s leadership, which led to a new product launch and its addition to Embratel’s service portfolio.

• Managed key Federal Government accounts, including the Ministry of Justice, Federal Police, and Federal Highway Police, overseeing Public Sector technology initiatives. • Developed government bid strategies, ensuring participation in large-scale public tenders. • Orchestrated cross-functional teams to reduce receivables backlog, accelerate technical deployments, and ensure contract compliance. • Led sales strategy for Federal Public Sector customers, achieving 116% quota attainment and driving 8% YoY growth by aligning solutions with customer goals. • Led Embratel’s infrastructure for the Rio 2016 Olympic Games, overseeing the Integrated Command and Control System, which managed security operations across all host cities. Additionally, led strategic projects for the Federal Police and Federal Highway Police to support counterterrorism and crime prevention. Took on expanded responsibilities in project supervision and network deployments, ensuring critical deadlines were met in record time.

• Supported Embratel’s transition to a digital solutions company, driving its first cloud and IT projects. • Supported account teams in developing cloud expertise, playing a key role in the successful launch of Embratel’s first cloud projects, while managing cloud solutions initiatives with a focus on cross-selling and upselling to SMC and Federal Government customers. • Developed and presented the Dedicated Private Cloud project to Embratel’s CEO as the capstone project for the Graduate Trainee Program, ensuring compliance with Brazilian cloud regulations. • Drove Embratel’s first cloud sales, successfully delivering 15 projects in one year.

• Provided technical expertise for telecom sales to SMB, managing 30 customers, supporting the hunter sales team, and conducting feasibility analyses for network implementation.

• Supported the EAQ project under Anatel’s regulations, ensuring broadband quality assessment in Brazil and delivering quarterly network quality reports to telecom providers and Anatel.

• Continued as a Presales Solutions Consultant within the same team, taking on a broader scope that expanded beyond telecommunications to include data center, security, and other advanced technologies in government bids. • Recognized as a national reference for telephony projects and Public Sector bids, supporting high-profile government contracts. • Selected as a mentee to the Federal Government Presales Manager, leading Data Center and security projects while assisting in executive report development for directors.

• Supported sales and presales for Federal Government accounts while building trusted relationships with key stakeholders to strengthen Oi’s positioning in the public sector. • Designed 300+ technical projects, ensuring compliance with public tender requirements, while conducting technical and financial feasibility assessments for internet, telephony, security, and MPLS networks.