andre esnard

hospitality trainer and assessor

About

“Constantly seeks improve methods at maintaining highest industry standards....High Energy professional ~~~~~ My journey through industry has been progressive and crafted. Without the finance on embarking on international education my next best choice was education through experience and movement through industry and obtaining the necessary proficiency levels. I am an Experience Professional, Energetic, Hardworking, Dynamic and Results Oriented. I am a strong Customer Relationship advocate, believe in the power of Service delivery, Support and Follow-through. I strongly believe education through training or classroom is the key to success and sustainability in the work place. Specialties: Team motivator; Assessor; Health and Hygiene specialist; Standards compliance; Customer Service driven.

Country

saint lucia

City

saint lucia

Industry

hospitality

Skill

resorts, hospitality, restaurants, training, customer service, recruiting, management, hospitality management, hotels, hospitality industry, pre opening, hotel management, food and beverage, sales, revenue analysis, menu development, micros, banquets, front office, fine dining, team building, event planning, pre opening experience, haccp, event management, catering, rooms division, opening hotels, yield management, banquet operations, restaurant management, operations management, hygiene

Experience

professor - hospitality studies

monroe college

2013-2 - 2013-9 · 8 mos

Food and Beverage instructor

student

national restaurant association educational foundation (nraef)

2008-1 - 2013-1 · 5 yrs 1 mo

executive steward

government of saint lucia

2010-1 - 2013-1 · 3 yrs 1 mo

* Ensured Ambassadors, Head of states and government officials food and beverage needs are catered to. Procurement officer * Menu planning * Household management * Banqueting and events coordinator. Training officer.

senior food and beverage supervisor

the landings a rock resort

2009-1 - 2010-1 · 1 yr 1 mo

Responsible for the general functioning of the Food and Beverage service outlets; staffing costs, customer/guests overall satisfaction, operational costs.

regional food and beverage training manager

sandals resorts

2013-10 - 2015-5 · 1 yr 8 mos

Responsible for the training and development of all food and beverage team members at multiple resorts. Championing an authentic dining experience for properties guests' at ensuring that all food and beverage team members are technically competent in delivering the "Discovery Dining" standards.

senior restaurant manager

almond resort

2007-3 - 2008-3 · 1 yr 1 mo

* overall responsibility for resorts four restaurants. * Duty manager of resort as per Managers Rosta. * Enviornment Officer "Almond Bay Resort".

hospitality trainer and assessor

hospitality trainer/assessor

2010-1 - Present · 16 yrs 9 mos

Training and Recruitment of persons seeking a career in the Hospitality field. Providing competency assessments and certification for individuals who have undergone CVQ (Caribbean Vocational Qualification) training.