andre engelbrecht

Acting as business analyst and solution architect for evolutionary demands in a software factory in the customer’s site. My responsibilities comprise managing the demands pipeline, estimating earned value and supporting the customer in prioritization, conducting meetings with end users to elicit requirements, elaborating solutions and guiding the factory work for development and delivery of the demands on time and with the expected quality level.

* 2013: acting as requirements analyst and solution architect for evolutionary change * requests, I was responsible for conducting meetings with the user areas and IT teams, elicit, * document and manage requirements, elaborate solution proposals and specify the solutions * at functional level, as well as update the existing documentation. * 2011 – 2012: working in an ongoing support team, my responsibilities included * understanding the work processes of the customers and support them in adapting it to the * new systems, elicit and document requirements for change requests, ensure the full * operation of the infrastructure of the systems delivered, analyze and treat possible failures * and enhance the experience of system usage by users (usability). * During this period I was involved in OSS projects related to mobile networks and fixed data * networks and I specialized in softwares from Amdocs OSS Suite (Resource Manager, Resource Planner, Route Finder, Task Engine, Delivery Engine, Activation Engine, Service Order Manager, Unified Service Manager).

Conducting research on the situational awareness and group decision making support in urban emergency response operations. We investigated the use of mobile devices and ad-hoc networks to support emergency situations in which the fixed communication infrastructure can be collapsed. As a result, applications have been developed for smartphones and tablets to help the work of firefighters.

Systems development in Delphi and Java Web to support the main processes of the enterprise. Experience in knowledge management.

I worked as a requirements analyst to develop solutions for budget control in the area of government. My main activities involved process modeling, requirements gathering, functional specification and system development in Visual Basic and ASP. Specialties: Business Process Management, Specialization in Proforma Provision Workbench software and Software AG Aris; Development using VB and ASP with SQL Server.

Acting as business analyst and solution architect for evolutionary demands and group leader in a software factory in the customer’s site. My responsibilities comprise managing the demands, estimating earned value and supporting the customer in prioritization, conducting meetings with end users to elicit requirements, elaborating solutions and leading the factory work for development and delivery of the demands on time and with the expected quality level.