andre araujo
remote support engineer
About
A highly motivated and hardworking IT professional. Capable of delivering at the highest level. I have first-rate organisational skills and the ability to produce a consistently high standard of work. With excellent interpersonal skills, I am an effective team player. With years of experience and a passion for the IT industry, I am able to provide support and administration of corporate networks to ensure that quality solutions meet business objectives.
south africa
johannesburg
education management
fitness industry, technology, microsoft office, computer hardware, computers, windows, networking, hardware, troubleshooting
Experience
remote support engineer
cybertrust it
system administrator
advtech
it administrator
isabella garcia international
system administrator and senior support agent
new star networks (nsn)
it support technician
korbitec
* Answer user inquiries regarding computer software or hardware operation to resolve problems. * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. * Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. * Refer major hardware or software problems or defective products to vendors or technicians for service. * Oversee the daily performance of computer systems. * Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. * Remote support to other branches
support engineer
city of indianapolis
* Configure servers to meet functional specifications. * Supported 3 different companies within 3 different industries * Direct the installation of operating systems, network or application software, or computer or network hardware. * Disaster recovery testing and documentation * Implementing, maintaining and monitoring desktop, server and network processes * Windows desktop/server support and administration
Education
rhodes university
st johns college
rhodes university
psychology
Activities and Societies: Squash
st johns college
Mathematics, English, Information Technology, Geography, Afrikaans, Life Orientation, Biology Activities and Societies: Squash, Cricket, Athletics
andre araujo's Contact Information
Phone
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