Christopher Andrade

In my role at Vivint Smart Home, I leverage my competitive spirit and problem-solving skills to promote advanced home automation and security solutions. With a customer-first approach, I create lasting first impressions and meet diverse needs through active listening and adaptability. My efforts focus on delivering persuasive presentations, and achieving high engagement and conversion rates. Recognized as the top rookie company-wide, I excel in identifying sales opportunities, surpassing goals, and adding value to customers' lives with innovative technology solutions. My bilingual proficiency enhances inclusive customer communication, underlining my commitment to elevating customer experiences and driving growth in the smart home sector.

Responsible for identifying and qualifying potential customers for a company's products or services. I typically work in the early stages of the sales process, such as prospecting and lead generation, reaching out to potential customers in the outdoor power equipment industry through various channels, such as email, website, and phone.

With my skills and coaching, I create more opportunities, score higher on conversation quality, double talk time, leave messages that get returned twice as often, deliver an introduction that engages buyers, overcome the brush-off and get the decision maker talking. At the same time, confidently ask questions to uncover opportunities and quickly and conversationally qualify leads into our customer relationship management tool.

• Consistently been the highest achiever in key performance indicators such as fulfilling customer orders, reducing shrinkage, solving customer order fulfillment issues, attaining daily sales goals, closing the sale with accessories and services, and achieving an overall excellent customer experience. • A “True Blue” employee: a person that has fun while being the best, learning from challenge and change: To have the will to unleash the power of our people. Million Dollar Sales Club Achievement each year.