andrea sutton

* Responsible for execution of administrative functions for the Orlando branch office. Performed vital customer service/client contact. Supervised other administrative staff during times of their employment. Composed, edited, and disseminated correspondence, forms and a variety of other materials. Operated and maintained office equipment. Procured office supplies, couriers, off-site printing and drafting services. Provided meeting coordination - logistics, preparation, notes, coordinated catering. Assisted with planning and networking at various conventions and marketing events. Among other duties performed were: Receptionist * Facilities Management, (including recommending & hiring service providers) * Client data base management * Contract management - preparation, review, client and account set up in databases * HR assistance * Billing & Accounting Coordination and any other coordination with corporate and other branch offices/clients/ vendors necessary for smooth operations of the office.

* Administrative position responsible for day to day tasks related to the implementation of the direct mail program, gift/donor data entry, donor acknowledgment, grant reporting, and a range of clerical tasks. * Serve as a point of first contact for customers/donors who contact the Development Department with questions and inquiries. * Prepare data exports and merges to accomplish the printing, stuffing and sealing of written donor acknowledgments. * Collect, compile, and submit necessary data for grant reporting to funders. * Track direct mail results and provide regular reports. * Assist Grants and Research Director in the preparation of grant applications * Coordinate equipment maintenance and office supplies for the Department * Attend meetings and prepare minutes at request of senior staff * Coordinate and oversee volunteer involvement in that process as needed.

Certified Professional Secretary (CPS) Study Review Course to obtain CPS Certification. Course work in: Behavior Science, Business Law, Economics, Management, Accounting, Office Administration, Communication, and Office Technology. Obtained Certification in June 1990