anca voicu

maintenance engineer

About

Experienced Customer Support Manager with a demonstrated history of working in the medical practice industry. Skilled in Negotiation, Microsoft Word, Sales, Customer Relationship Management (CRM), and Sales Operations. Strong support professional with a Engineer’s Degree focused in Tools Machine Technology from Polytechnic University, Bucharest.

Country

romania

City

bucharest

Industry

medical practice

Skill

microsoft office, microsoft excel, microsoft word, customer service, powerpoint, english, research, strategic planning, negotiation, sales, sales management, management, marketing management, marketing strategy, pharmaceutical industry, social media, windows, outlook, public speaking, editing, public relations, account management, business development, customer relationship management, healthcare, key account development, logistics management, sales operations

Experience

customer support manager

cryo stem health srl cryosave partner european leader in cryopreservation of stem cells

2010-7 - Present · 16 yrs 3 mos

Responsibilities: contacting potential customers, financial and technical assistance for customers, managing contracts throw ERP company program, weekly correspondence with CryoSave, following the payments provided by the contract.

sales manager

k.d yang romania importer and distributor of stationery promotional items

1997-7 - 2006-6 · 9 yrs

I was in charge with all supervising sales activities of the company; that’s includes the orders to the suppliers, creating the price level of the products according to the similar products on the market, negotiating with main customers, coordinating and supervising the activity of my team, including Cluj subsidiary, cash-flow for my division, etc

commercial and administration manager

rekha primex srl importer and distributor of school and office stationery

1996-10 - 1998-7 · 1 yr 10 mos

Responsible for all day to day Bank activities, contact new clients, warehouse customer service, customs for imports, miscellaneous reports, correspondence and day to day administration work

maintenance engineer

quadrant amroq beverages s.a.

2018-1 - Present · 8 yrs 9 mos

sales manager

combox delivery srl

2006-6 - 2010-7 · 4 yrs 2 mos

Responsibilities: receiving and registration orders from distributors, tracking and recovery of cashing, generate various reports: receipts, payments, stock sheets, tracking turnovers, etc.