Ana Smith
Fractional CLO | Strategist @ PRO VOICE Academy
About
I'm the Chief Learning & Well-being Officer of BrightFlare Performance Solutions, with 25+ years of Fortune 10 executive experience across Microsoft, GE, HP, and American Express, specializing in neuroscience-based leadership development and organizational transformation in Fortune 500.Throughout my career, I've led and co-led transformation initiatives for organizations ranging from 500 to 150,000+ employees, with budgets from $5M to $20M+, impacting thousands of leaders across global markets.As a certified Neuroplastician and creator of the NEURAL Method™ and Mindset Intelligence™ frameworks, I help executives achieve clarity and sustainable performance without burnout. ✓ Neuroscience-Based Leadership Development✓ Executive Coaching & Mentoring✓ Organizational Change Management✓ Professional Speaking✓ Talent Management & Development✓ Performance Optimization Systems✓ Burnout Prevention Frameworks✓ Culture Transformation✓ Strategic Consulting✓ Executive Development✓ Proprietary Methodology Development✓ Fortune 10 Corporate Experience
United States
Greater Houston
Information Technology & Services
High Performance Teams, Executive Search, Talent Planning, Consultative Approach, Public Speaking, Digital Detox, Executive Management, Team Coaching, Neuroscience, Strategy Implementation, Stakeholder Management, Facilitation, Wellbeing Coaching, Executive Coaching, Teambuilding, Change Management, Talent Management, Organizational Development, Performance Management, Executive Development, Leadership Development, Strategic Leadership
Experience

Fractional CLO | Strategist
I help leaders reclaim their power, rewire their mindset, and lead with clarity and purpose—without burning out. My work lives at the intersection of neuroscience, leadership development, and human transformation, turning self-awareness into a strategic advantage. As an Executive Coach and Leadership Strategist, I specialize in building the power skills that fuel influence, connection, and impact—emotional intelligence, resilience, and presence. These are the skills that inspire trust, unlock creativity, and drive lasting results.

Chief Learning and Well-being Officer
Houston, Texas Area
Co-created, shaped, and led with the client a new leadership development strategy and philosophy for leadership development of their senior executives that was needed to meet the demands of a fast-paced, ever-changing, distributed, and hybrid workforce. The project lasted 6 months with a 6% increase in the retention of top talent. Designed and co-implemented a new leadership development strategy across all functions, for a Fortune 500 company, optimizing their succession plans by 10% for the next 12 months.

Global Sr. Leadership Development & Growth Experiences Director
Greater Seattle Area
Headed implementation of a talent-focused strategy in support of our leader/manager/top talent populations to bring to life new business model in a 12-month period. Co-created the strategy & executed people-development related strategies/ plans/ programs which resulted in 95% retention of key targeted talent in 12 months. Co-created the companywide leadership development strategy in 6 months. Drove and co-designed a learning solutions’ approach, delivered to 20,000 people, working with external experts, and anchored in the core diversity and inclusion concepts, over 18 months.

Go to Market Sr. Global Learning Director
Greater Seattle Area
Assessed and improved organizational capabilities for the Sales Team within a 10-month period. Drove the design & implementation of the senior talent development experience for the top 750 Sales and Marketing senior leaders in a 6-month period (design) and 12-month period (implementation). Designed the Sr. Manager talent development program, increasing the leadership pipeline & fostering a culture of continuous improvements within 6 months. Led/managed the talent review/succession planning process thru 18 months.

Crotonville Customer Education Regional Sr. Director LATAM/USA
Delivered high impact learning solutions to tackle key leadership challenges within strategic customers in LatAm & US, generating $188 M pull thru business in 12 months. Established & implemented processes to ensure successful talent development programs in LATAM region, creating a 20% overall processes’ efficiency. Selected to lead one of the 7 key projects to centralize learning across all of GE, which generated savings of $4M and improvements to key processes, over a 6-month period. Selected to co-chair the “Develop & Inspire” Hispanic Forum at a national level, earning a national recognition: Estrella Award at GE’s Hispanic Forum Summit.

Global Learning & Org. Effectiveness Director
Strategized & implemented world-class learning solutions, including power skills leadership development and project management, with 18% productivity increase in 12 months. Created/executed diversity & inclusion learning strategy for the (GPO) organization. Growing performance culture, people, and engagement strategies by 10% in 12 months. Designed & implemented a global, key talent development Acceleration Program, over a 24-month period which generated improved readiness levels for key roles.

Global L&D Leadership/Executive Development & Emerging Markets Director
Directed strategy & execution of human resources-related business process analysis, supporting business model transformation with talent development over a 12-month period with 10% additional retention. Led the design, development, and implementation of leadership and high-potential development programs across PSG in an 18-month period. Co-created the organization’s philosophy and framework for talent development, DE&I platform, facilitating and delivering leadership development solutions over 12 months. Transformed the evolution of the roadmap for leadership development/DEI/Contact Center/Sales in collaboration with HR leaders and sr. business, over an 18-month period with 10% engagement increase. Established & successfully implemented global metrics of operational and organizational effectiveness excellence, over 12 months, with a 15% effectiveness in the planned metrics for training for PSG (Leadership & Management Development, Sales and Contact Center).

VP Coaching & Consulting Services
Plano, Texas
Facilitated & provided an extra boost to various corporate talent development initiatives in 12 months, providing quick wins/results & closed readiness gaps faster with a 20% impact. Led a change management initiative, including implementation talent management strategy, succession planning, leadership enhancement and organizational development over 12 months, generating 90% retention of key roles. Delivered & educated HRBP’s on high-impact coaching model, to help managers become more effective, impactful and meaning-driven leaders, combined with other levers, increased metrics of management engagement ratings by 15%.
Education

MS. in Mgment. Science with specialty in Organizational Behavior & Executive Coaching
The Organizational Behavior and Professional Coaching Program provides the graduate–level education for those who wish to pursue coaching as a profession and/or obtain a comprehensive understanding of organizational behavior and the management sciences. The program includes a certificate option in executive and professional coaching that is recognized by the International Coach Federation.

The goal of the executive coaching certification program is for students to acquire principles and techniques needed to develop creative solutions in a changing business environment, contributing quickly to their professional and company success within their area of specialization. Some of the benefits: a focused set of required management courses that provide a strong business foundation for all students; an advanced education in your area of specialty, amongst others.
Ana Smith's Contact Information
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