Anas El Marbouh
Learning and Development Coordinator @ Deloitte
About
I am a highly motivated and results-driven professional with expertise in program coordination and exceptional customer service skills. Currently serving as a Program Coordinator at Deloitte University, I bring a strong track record of success in managing complex projects, fostering collaboration, and delivering outstanding customer experiences. Thriving in fast-paced environments, I excel at driving growth and achieving exceptional results. Let's connect to explore how I can contribute to your organization's success while providing top-notch customer service.
Canada
Mississauga
Management Consulting
Training and Development (HR), Training Coordination, Events, Corporate Events, Microsoft Office, Microsoft Excel, Back Office Operations, Event Planning, Event Management, Réseaux sociaux, Event Production, Project Coordination, project coordination, Customer Loyalty, Consulting, Microsoft Word, Zoom, Video Conferencing, Customer Service, Service client
Experience
Learning and Development Coordinator
Deloitte
Toronto, Ontario, Canada
As a Learning and Development Coordinator at Deloitte University North, I am responsible for organizing and managing training events, coordinating logistics, and providing administrative support. I collaborate with subject matter experts to design engaging training materials and ensure a positive learning experience for professionals.
Senior Consultant
Deloitte
Casablanca Prefecture, Morocco
As a Programme Coordinator within Deloitte University EMEA. My role consists generally on organizing DU EMEA Events/Programmes in Brussels/Paris, through managing and controlling the main process for delivering trainings to delegates in different journeys, from Juniors/Seniors to Partners and with respecting the deadlines. These include, (Tailoring the invitation letters, creating and setting up the registration links, daily communication with participants & respond to their queries promptly, Managing & Monitoring the event App, Scheduling meetings when needed, Logistics, Ensuring accommodation, Arranging transfers, Tailoring and Sending the Pre-work materials to attendees, keep track on the daily updates and make any amendment in the system accordingly ...) My role also requires Networking & Attending meetings with the team members and clients on-site.
Customer Service Representative Uber Eats
Comdata
Casablanca
- Audit and control of accounts. - Commercial advice in different services. - Inbound/Outbound calls - Customer loyalty. - Chat service - Tickets handling - Back office support
Content moderator
Phone Group
Casablanca Prefecture, Morocco
- Moderating profiles, content & media for a social media platform.
Education
Université Hassan II Mohammedia
Langue anglaise et littérature / lettres
I have studied English and majored in English literature, I had my B.A degree in English literature.
Anas El Marbouh's Contact Information
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