Anas AL Shehri

Managed the full guest journey from arrival to departure, ensured exceptional service delivery, and built strong relationships with VIP clientele. Oversaw reservations, handled guest complaints professionally, coordinated seamlessly with operations teams, and led the execution of special events. Enhanced guest satisfaction through personalized service, proactive follow-ups, and maintaining detailed guest profiles. Supported business development by nurturing corporate and embassy relations and consistently elevating the restaurant’s luxury standards.

Zuma restaurant Riyadh, Dealing with VIPs,events management,Reservations, Excel, Ensuring a good experience for the guests,front desk, Effective communication with customers

Guest relations- Microsoft office- Events Management-Reservations general office- F&B Operations

Meraki , Maiz , Yauatcha , Mamo Reservations and reception department for upscale international restaurants Receptionist- guest relations-hospitality-team work-emails-Microsoft Exal

Yauatcha restaurant An international Chinese restaurant with a modern flair Reservations and reception management ensure customer satisfaction from the first step until the end of the experience

Partial training as an operations supervisor Working to operate the branch from several aspects and multiple tasks, including: Inventory management - purchases - sales - customer service - after-sales service - organizing plans and goals - achieving successes - solving problems - internal and external communication (communication with management - with customers - with the work team)

Operating and opening a group of international restaurants,

Real estate marketing, project management