Anantaya(Anna) Duangjaroenkul she/her

As an Account Manager at Exness, I specialize in managing and growing relationships with clients in the financial and trading industry. My role is to ensure clients receive top-tier support, personalized solutions, and seamless trading experiences. - Client Relationship Manager Manage and grow relationships with high-value clients in the financial and trading sectors, ensuring personalized support and seamless trading experiences. Offer expert guidance on trading platforms, financial products, and market trends to enhance client engagement and satisfaction. Identify growth opportunities and provide tailored solutions to expand client portfolios. Monitor financial markets to deliver relevant insights and support informed decision-making. Ensure compliance with regulatory standards and promote a secure trading environment. Collaborate cross-functionally with marketing, product, and support teams to optimize service delivery.

- Help advertisers to create Google Ads campaigns for business verification to be appearing on Google Search and Display Network also other platforms for example YouTube Google Maps Gmail and Discovery. - Analyze and optimize ad campaigns to increase return on investment (ROI) - Capable of strategic and goal-driven optimization techniques tailored to a client's requirements (branding, customer acquisition, lead generation, or online sales) using Google ads

Managed a portfolio of high-value enterprise clients and major advertising agencies, orchestrating complex Google Ads strategies for a portfolio of high-revenue clients and premier advertising agencies, ensuring prominent visibility across the full Google Network (Search, Display, YouTube, Maps, Gmail, Discovery). Pioneered advanced optimization and bidding strategies for multi-million dollar ad spends, leading to enhanced ROI and the achievement of critical client goals, including lead generation and e-commerce sales. Acted as the lead strategic partner for major agencies, aligning Google Ads capabilities with their clients' core business objectives to ensure long-term success and retention. Expertly guided key accounts through the entire campaign lifecycle, from business verification and strategic planning to performance measurement and scaling for market leadership.

Contacted potential and existing customers to inform them about products and services, including TrueVisions, True Internet, and TrueMove H. Responded promptly to customer inquiries, providing accurate product information and resolving concerns. Engaged customers with targeted questions to understand their needs and effectively close sales. Maintained strong product knowledge to support customer decision-making and satisfaction.

Performed all check-in and check-out procedures efficiently, ensuring a smooth guest experience. Managed online and phone reservations, coordinating room availability and special requests. Welcomed guests upon arrival, assigned rooms, and registered necessary guest information such as contact details and stay duration. Maintained clear and friendly communication with guests to understand and fulfill their individual needs, delivering personalized service. Assisted in resolving guest concerns promptly to ensure satisfaction and positive feedback.