Anand Balakrishnan

Business Development Analyze business potential, conceptualize & execute strategies to drive sales, augment turnover and achieve desired targets. Monitor Competition activities and devise effective counter measures. Identify, qualify and pursue business opportunities through market research Identify new market segments and tap profitable business opportunities. Key Account Management Maintain excellent relations with clients to generate avenues for further business. Involve in Client meeting to understand the requirement and prioritize the task Client Relationship Management Continuous interaction with the customer at all levels to ensure all issues are addressed Provide customer service to meet client expectation, program growth and new product introductions. Staffing:- • Manage the revenue generating account/client ( Contracts & Full Time positions) • Successfully coordinated client relationship managers. • Responsible for planning, directing and controlling all phases of a Client in order to increase market shares/profits and encourage growth. • Responsible for establishing and maintaining relationships with internal recruiting teams and external customers on a daily basis through a high volume of phone calls & e-mails correspondence. • Matching qualified candidates with client orders through advanced screening process and presenting them to client and driving the delivery process to closure. • Responsible for follow-up with clients after submission , interviews and closure • Responsible for Resource Management, Team Building, Feedback Tracking, Revenue Generating, ,effective Leave Management in order to achieve team targets that includes Daily, Weekly and Monthly with respect to submissions. • Responsible for initiating the process improvements by identifying service delivery gaps, offer solutions and successfully implement ideas. • Designed strategies to continuously define the market and be competitive with respective Vendors

• Assess strategic marketing efforts and drive revenue growth from new and existing opportunities. Developed marketing plans and go-to-market strategies for current product lines and new, high growth initiatives. • Led development of entry/ expansion strategies of product lines. • Initiated strategic marketing reviews, leading to rationalization of target markets and new product development efforts; enhancement of channel and product strategies; and implementation of branding, advertising ,and promotional strategy • Responsible for both of sales and marketing. • Provide strong leadership for sales and marketing teams to ensure the achievement of sales targets and expense control. • Ensure proper preparation of the marketing plans for designated product(s) in accordance with strategy and direction.

We provide Market Intelligence to clients around the world and provide consulting service to procure from the low cost countries. Job responsibilities includes providing MI report,Risk analysis, finding the best suppliers from the low cost countries to procure, Competitive Intelligence, Industry Forecast and Market analysis.

Worked as Senior Technical Executive In Verizon for Sutherland providing technical support to the US Region.The Job responsibilities includes providing support through telephone for lotus notes support,configuration, Microsoft Applications, Blackberry support and other technical issues related to Networking

Worked as Technical support Executive for the Client British Telecom. Job Responsibilities includes providing support to the BT customers for the network issues and helping to configure the Routers,Modems, Xbox, VoIP Support and Outlook Issues.