Anand Kumar

Information Technology Manager @ ICICI Bank

About

Currently working as Technical consultant at HCL Technologies • Hands on experience on Microsoft technologies like IIS web server, SQL, Application support, Production support Azure 104, Azure Devops, Troubleshooting break fixing issue related IIS web server, Asp.net development issues, Find RCA of issue, Windows server , application deployment on the server and more. •Highly organized - can prioritize work schedules, manage time effectively and meet deadline • Going the extra mile is the norm. • Effective communicator - can communicate ideas with a wide range of people .

Country

India

City

Hyderabad

Industry

Information Technology & Services

Skill

Windows Server, Dotnet support , Azure 104, Azure DevOps, Information Technology, Security, Microsoft SQL Server, ASP.NET, C#, Database Design, Databases, Web Applications, .NET, WPF, SQL, Windows Presentation Foundation (WPF), C# 4.0, .NET Framework, Internet Information Services (IIS), IIS webserver

Experience

Information Technology Manager

ICICI Bank

2022-11 - Present · 3 yrs 11 mos

Hyderabad, Telangana, India

Currently working as Information Technology Manager at Icicibank. • Hands on experience on Microsoft technologies like IIS web server, SQL, All inhouse financial application support, Production support,Dynatrace, Jira,ServiceNow, GCP cloud, Azure Devops, Troubleshooting break fixing issue related IIS web server, Asp.net development issues, Find RCA of issue, Windows server, application deployment on the server and more. •Highly organized - can prioritize work schedules, manage time effectively and meet deadline • Going the extra mile is the norm. • Effective communicator - can communicate ideas with a wide range of people .

Technical Consultant

HCLTech

2021-5 - 2022-10 · 1 yr 6 mos

India

Technical Consultant

HDFC Bank

2017-1 - 2021-4 · 4 yrs 4 mos

Mumbai Area, India

Technical consultant at HDFC bank limited

Technical Consultant

Wipro

2014-12 - 2016-12 · 2 yrs 1 mo

Mumbai, Maharashtra, India

 I have total 4 years 11 months in development application,IIS web server issues and maintenance of application on IIS Web server.  Working as Technical Consultant for Microsoft.  Hands on experience on Microsoft technologies like IIS web server, ASP.Net, MVC.  Troubleshooting for many Technical software development issues for Microsoft Products.  Handling live technical issue of customers and meet SLA on time as per priority on tickets.  Managed call flow and response to technical support needs of customers.  Identified and solved technical issues with a variety of diagnostic tools.  Resolved customer issues in a clear, courteous and straightforward manner.  Handling USA clients providing full support for end users , interaction and conducting meetings.  Providing Technical Support to end-users and resolved day-to-day issues regarding usage of software.  Interaction with US clients and provide quick resolution for issues.  Involved in Code Developing, Database, Validating, Enhancing, Maintenance & Deploying.  Developed custom functionality such as document upload and document move with using ASP.Net, C# and SQL.  Handling live technical issue of customers and meet SLA on time as per priority on tickets.  Managed call flow and response to technical support needs of customers.  Identified and solved technical issues with a variety of diagnostic tools.  Resolved customer issues in a clear, courteous and straightforward manner.