Ana M. Gomez-Guede

Develop and implement virtual, hybrid, and live learning programs to meet organizational needs. Facilitate learning sessions in leadership, design thinking, conflict management, effective communication, strategic planning, and goal setting to support team development and engagement. ► Overhauled training and learning programs based on learner feedback to meet all adult learning styles ► Increased completion rate to 92% for a leadership development program by creating more engaging content ► Organized a semi-annual 3-day leadership training program with 70-90 participants ► Developed a goal-setting workshop that increased engagement and established 2 new internal partnerships ► Managed a $25K annual budget and secured a 25% increase in funding through high ROI and program success ► Negotiated contracts with vendors and secured sponsorships, resulting in an increase of 30% in partnerships ►Developed and launched department's podcast, Tuesday Talks with CLS, which resulted in a nearly 50% increase of listeners from the beginning to the end of the season. ►Video and audio editing for departmental projects, like inaugural podcast.

Designed content and led strategies to improve retention, employee development, and overall performance. Handled team collaboration efforts, conflict resolution, policy and program development, compliance oversight, and best practices identification. ► Recruited, onboarded, and trained 16 peer leadership educators ► Updated the LMS with new content and videos to create a new virtual e-learning training course ► Designed content for a mobile app, which was adopted by 200 conference attendees ► Launched a virtual survey that increased response rate by 50%, and used feedback to improve future programs ► Organized major learning programs for teams of 10-100 participants across various departments ► Increased training requests by 20% through a rebrand of course offerings and launching new training programs ► Won the 2019 NASPA Florida Graduate Student of the Year Award

Built relationships to understand needs, developed solutions, and supported onboarding and administrative functions. Innovated and implemented plans to improve student satisfaction and engagement. ► Trained and supervised 36 employees, and improved communication through Slack and weekly debrief sessions ► Onboarded 7,500 students by strategically coordinating orientations and family programs ► Designed and implemented trainings with online and on-site materials to support end users ► Reviewed survey data and implemented program changes to achieve over 90% participant satisfaction

Supported classroom management for a private school before innovating curriculums for public schools. Created assessments to test students and prepared them for academic success. ► Improved academic performance in 78% of students through engaging, effective instruction ► Augmented reading performance in 63% of students by integrating Social Studies into the curriculum ► Used data-driven math education strategies that resulted in 78% of students increasing their math scores

Spearheaded integrated digital marketing campaigns in the entertainment, healthcare, nonprofit, and beauty industries across the Latin American and U.S. Hispanic markets. Supported account research, strategy design, multimedia content development, event planning, copywriting, social media management, and analytics for clients. ► Oversaw a portfolio of 7 clients and maintained a 100% client retention rate ► Created 2 office-wide teambuilding workshops for 20 cross-functional participants to improved team engagement ► Organized events to help individuals find their “why” as well as empower women in leadership ► Raised $15M in a 30-hour telethon event by successfully managing a team of web developers and UX designers

Handled account management for MasterCard, The Clorox Company, and Batanga Media accounts. Oversaw social media strategy, content creation, and community management for the Latin American market. ► Drove content creation for 12 social media accounts ► Increased brand social engagement by 35% ► Learned data analytics for social media platforms and CMS