Ana Terra

Recruitment & Selection: Manage end-to-end recruitment processes for technical, administrative, and specialist roles. Prepare job descriptions, post job adverts, screen CVs, and conduct interviews. HR Administration: Oversee employee data management, ensuring accuracy and confidentiality. Process employment contracts, amendments, promotions, and terminations. Employee Relations: Act as a point of contact for employees regarding HR policies, benefits, and workplace issues. Assist in resolving conflicts and support managers with performance or disciplinary processes. Compensation & Benefits: Support payroll preparation by ensuring correct submission of hours, absences, and changes. Help manage employee benefits, such as health insurance, leave balances, and allowances. Performance & Talent Development: Assist in coordinating performance appraisal cycles. Support training needs assessments and learning & development initiatives. Track participation in training programmes and maintain compliance records. Policy & Process Improvement: Contribute to reviewing and updating HR policies and procedures. Identify opportunities for improving HR workflows and tools

Develop and implement HR strategies aligned with the organisation’s goals. Advise senior leadership on workforce planning, organisational development, and HR best practices. Lead initiatives to strengthen company culture and employee engagement. Serve as the main point of contact for high-level employee relations issues. Manage workplace investigations, disciplinary actions, and grievance procedures. Promote a compliant, and inclusive work environment. Oversee full-cycle recruitment for all organisational levels. Approve job descriptions, recruitment strategies, and selection processes. Ensure a smooth onboarding experience and workforce integration. Oversee salary structures, benefits packages, and payroll accuracy (in partnership with finance/payroll teams). Participate in benchmarking and compensation reviews. Ensure compliance with legal requirements related to pay and benefits. Identify organisational training needs. Develop and manage training plans and leadership development programmes. Monitor effectiveness of learning initiatives. Produce HR reports (turnover, absenteeism, workforce planning). Use HR data to provide insights and recommendations to senior management. Oversee HR systems (HRIS) and ensure data accuracy. Lead and mentor the HR team. Allocate tasks, set priorities, and manage team performance. Ensure continuous professional development within the HR department.

Implemention of departmental personnel/payroll procedures; ensure that personnel transactions are conducted in accordance with Company rules and appropriate policies and procedures; serve as point of contact for employees, supervisors, managers, and applicants with questions regarding personnel/payroll procedures and rules; Organization development Regulatory compliance ​and reporting Employee orientation, development, and training Policy development and documentation Employee relationship management Committee facilitation Company-employee communication Compensation and benefits administration process personnel-related documents, and perform related duties as required.

Headhunting Recruitment Support for foreign citizens' visas Admissions and Layoffs Professional internships

All new hire paperwork Coordinated employee benefits. Maintained and updated employee personnel files. Maintained and updated employee tracking database system, recording all changes in status (e.g., evaluations, raises, promotions, terminations, address changes, etc.). Recorded and processed employee evaluations. Conducted regular new employee orientation workshop sessions. Coordinated staff in-service and training programs including separate training track for managers. Acted as main liaison with insurance carriers. Coordinated collection and preparation of operational reports such as terminations, new hires, transfers, etc. Payroll

Psychologist Trainee Among several schools in Portugal

Pós-Graduação