Ana Paula Montanha

People: Culture & Business Partners and Operations areas, managing 9 HRBPs serving over +1.500 professionals. Responsible for cost optimization, reallocations, and operational efficiency, resulting in savings of almost R$500K in 6 months. Structuring and executing Leadership Training Programs (in-person and remote) – technical and behavioral content, and ongoing training. Creating and managing Performance initiatives – assessment, certification, hard skills, and PDI training. Developing a culture, communication, and engagement business plan, actively collaborating with Marketing, SX, Sales, and AI Teams. Implementing KPIs and monitoring routines for BP journey and delivery indicators. Conducting strategic termination, replacement, and relocation processes with ROI analysis and ongoing impact assessment. Change Management Expertise: experience leading teams through organizational change, including mergers, integrations, or large-scale transformations in a complex ecossystem. Conduct internal investigations, support disciplinary processes, and ensure compliance with HR policies and labor legislation.

I lead the largest Marsh business, comprising 9 industries/ Specialties in the Insurance and Risk Consulting market. Define the strategy plan and develop a growth Responsible for managing and supporting the development business across the Latin America and the Caribbean region, leveraging best practices from the global team. Orchestrate the execution of the communications plan to to ensure alignment in the execution and planning of initiatives across the countries in the LATAM region. Develop strong relationships with sales/business leaders and stakeholders. Create sales enablement support material - identify gaps or new products. Lead the regional team, influencing local resources and processes. Strategic and tactical plan aligned with business objectives.

Largest credit card issuer in Latin America. Global payment and banking platform. Startup the Go-to-Market/PMM LATAM area. Orchestrating products and marketing, product positioning with marketing strategies to increase demand generation and drive customer acquisition for 4 Business Units: Cards & Credit, Banking, Acquiring and Risk & Fraud. Manage team, projects, suppliers/ agency and budget Definition of the roadmap and content of Sales Enablement materials, meetings, and webinars; Marketing Operations, tracking campaign results. Dashboards, Reports. Internal Communications: Created the Sales & Marketing Communication Strategy and single source of truth. Support Digital, Brand, Events and PR providing and manage content materials Implemented Customer Experience CX Metrics. (CSAT/CSE/ NSP) for Brazil and Mexico; Market Intelligence (Research): Mapping national and international markets and their strategies in financial and technological services, with trends to support business decision-making.

Customer Acquisition and Management: Identify and acquire new customers, as well as expand relationships with existing accounts. Sales Strategy Development: Create and implement consultative sales strategies, building trusting relationships. Understanding Customer Needs: Analyze customer needs and propose solutions that add value, using the Siemens and partners portfolio. Market Evangelization: Promote Industry 4.0 and its trends, positioning the company as a thought leader. Sales Management: Identify and manage sales opportunities, understanding the entire sales cycle. Account Planning: Develop and maintain a detailed account plan to ensure portfolio expansion. Lead international projects, coordinating multicultural teams and ensuring results are delivered in different countries.

Financial and Insurance Enterprise Account

At Dassault I create a LATAM processes: playbook for contract renewals and inside sales, increasing revenue by 500 million reais in "dormant" contracts. creating a reinstatement campaign. Inside Sales Lead LATAM: Brazil, Chile and Argentina Structuring Inside Sales Commercial Process for LATAM adapting the best pratices of Europe and USA. Results increased by 260% convertion MQL Leads to Opportunity YoY 2016-2017. Support Marketing for Campaigns and Events

Responsible for Sales Excellence (Processes & Training), for 03 Business Units. Contribute to define a strategic plan for LATAM. Go-to-market, Territory, and Capacity Plan. Sales Compensation Plan: Reporting for the current month, current quarter, and next quarter. Sales & Revenue Forecast: report and monitoring of KPIs vs. budget, issues / risks assessments and act to mitigate risk and provide executive support. Align with global. Data Quality, Dashboards, Reports - Business KPIs Support Indirect Channels for SMB renewals Renewal maintenance for Enterprise, Pipeline of 08M EUR renewals for LATAM LATAM reinstate campaigns based on installed base and features add-ons generating 163% over plan for 2016 and 105% over plan for 2017 (500M reinstating)

Avanade is a Microsoft & Accenture joint venture. Sales Operations processes such as deal lifecycle management, sales compensation and pipeline data quality, reducing to zero audit points with a sales awareness project. Sales forecast accuracy: report and monitoring of KPIs, CRM Data Quality with a strong partnership with Finance, HR, Legal, Microsoft & Accenture Alliances. Sales Enablement. Training for new sellers - Onboarding. Sales Efficiency. Sales Compensation Annual Plan, Budget, Quotas

Startup Avanade when I joined we were only 30 and I left with 400 employees 10x the original size. I was responsible for finding the right people for the projects we sold and ensuring that the sales processes were compliant. Responsible for the entire Supply Demand process | Resource allocation, headcount planning. Onboarding news employees Sales & Revenue Forecast including Chargebility and affordability.

Este programa foi desenvolvido pela equipe técnica do PROVAR (Programa de Varejo).