Ana Lucia Gonzalez

Manage recruitment processes across Latin America and support sourcing initiatives for North America-based roles • Partner with hiring managers and leadership teams to define hiring needs, align candidate profiles, and improve recruitment workflows • Source, screen, and coordinate candidates across operational, technical, and leadership positions • Support full-cycle recruitment processes including scheduling, interview coordination, candidate communication, and onboarding • Utilize ATS and HR systems including Greenhouse, Rippling, Microsoft Teams, and LinkedIn Recruiter to maintain efficient hiring operations • Collaborate cross-functionally with HR and operations teams to support workforce planning and talent pipeline development across the Americas • Contribute to process improvement initiatives focused on candidate experience, hiring efficiency, and recruitment reporting

HR ✅Develop and implement new HR policies and procedures as needed. ✅Maintain employee records using HR Information Systems (HRIS). ✅Ensure compliance with local, state, and federal employment laws. ✅Manage full recruitment cycles, including job postings, screening, interviewing, and onboarding. ✅Handle offboarding processes for departing employees. ✅Foster a positive work environment through communication and conflict resolution. ✅Handle employee complaints and grievances, promoting a respectful workplace. ✅Implement and oversee performance appraisal systems. ✅Provide coaching and support to managers and employees on performance-related matters. ✅Identify training needs and coordinate professional development programs. ✅Create training and onboarding programs, including manuals and SOP development. ✅Develop and implement career development plans for employees. ✅Administer compensation programs, including salary reviews and benefits management. Development ✅Implemented a volunteer management workflow and platform, enabling ROMP to accurately track volunteer hours and costs, ensuring better budgeting and resource allocation. This data was later used to create impact reports presented to the board, reinforcing the value of volunteer contributions. ✅ Launched automated email marketing campaigns, leading to increased donor retention and engagement, ultimately boosting annual revenue. ✅ Managed donor stewardship for new and recurring donors, building lasting relationships and ensuring consistent communication to keep supporters engaged. ✅ Streamlined data management and reporting, tracking key fundraising metrics to drive strategic decision-making. ✅ Supported major fundraising campaigns and events, ensuring seamless donor experiences and enhancing ROMP’s fundraising efforts.

Develop Hiring and Onboarding Processes of the Team members Creation of employee engagement programs and group activities Development and Maintenance of company's culture, overseeing compliance of employees Development of SOPs for HR and Operations Department

Experienced HR professional adept at collecting, analyzing, and presenting HR metrics and data. Skilled in identifying trends, patterns, and compliance issues related to recruitment, turnover, and employment laws. Proficient in preparing comprehensive reports and delivering findings to senior leadership. Demonstrates expertise in setting performance goals, suggesting policies, and implementing initiatives to improve organizational culture and attract qualified candidates. Ensures data privacy compliance and supports HR leadership in staffing and budgeting. Capable of guiding performance evaluations

Human Resources: Classified, registered, and tracked documentation for over 200 employees • Provided support in all Human Resources subsystems (payroll, recruitment and selection, development and training, etc.) for more than 200 employees • Developed an induction manual for new employees • Accompanied 20+ new employees to ensure proper adaptation to their positions (on-boarding) Project Management: • Reported and tracked daily field personnel in over 60 stations in eastern Ecuador • Prepared weekly and monthly budget reports • Played a key role in Occupational Health and Safety and Environmental Health and Safety training

• Successfully expanded and improved the employee counseling services by introducing a confidential and accessible counseling platform. This initiative resulted in higher employee engagement and satisfaction, contributing to a healthier work environment by 20% • Implemented a more efficient and standardized recruitment and termination process, reducing administrative overhead and ensuring compliance with company policies and legal regulations. • Implemented a rigorous background verification process, resulting in improved accuracy and reliability of employee data. This initiative enhanced the company's ability to make informed hiring decisions and maintain a trustworthy workforce. • Collaborated to introduce a user-friendly digital platform to provide payroll information to employees, streamlining the process and ensuring timely and accurate payment information. This enhancement significantly reduced payroll-related queries and errors. • Enhanced the new employee orientation program, creating a comprehensive and informative onboarding experience. This initiative resulted in quicker assimilation of new hires into the company culture and improved retention rates. -• Plan & organise weekly and biweekly sessions to a rural community • Designed mental health training programs using simple language to ensure full understanding for more than 40 people. • Developed over 100 awareness-raising workshops on mental health care in rural communities. • Provided individual support and guidance for the development of intervention plans. • Planificar y organizar sesiones semanales y quincenales para una comunidad rural. • Diseñar programas de capacitación en salud mental con un lenguaje sencillo para garantizar la comprensión completa de más de 40 personas. • Desarrollar más de 100 talleres de sensibilización sobre el cuidado de la salud mental en comunidades rurales. • Brindar apoyo y orientación individual para el desarrollo de planes de intervención.

Graduated with a GPA of 3.8 which demonstrates a high academic performance. Thesis: Remote work and its influence in work performance Designed an assessment and development process of job competencies that allows for effective performance in remote work employees, contributing to optimal performance in employees who are in remote work conditions. Relevant Coursework: Project Management: Design and Project Evaluation Diversity, Equity & Inclusion People Management and Organizational Psychology