Ana  Gonzalez

Ana Gonzalez

Customer Service Representative @ NETCOM Business Contact Center

About

Experienced worker with almost 2 years of experience in customer service and buyer risk investigations.

Country

Costa Rica

City

San Jose

Industry

Computer Software

Skill

Customer Support, Bank Fraud Prevention, Fraud Claims, Customer Service, Fraud Investigations, Investigation

Experience

NETCOM Business Contact Center

Customer Service Representative

NETCOM Business Contact Center

LinkedIn
2023-11 - 2023-12 · 2 mos

San José, San Jose, Costa Rica

Provided primary customer support to internal and external customers. Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Amazon

Investigations Specialist

Amazon

LinkedIn
2022-4 - 2023-9 · 1 yr 6 mos

San Jose, Costa Rica

Identified issues, analyzed information and provided solutions to problems. Prevent customers from scammers to protect their finances and personal information.

SYKES

Customer Service Representative

SYKES

LinkedIn
2021-12 - 2022-2 · 3 mos

San Jose, Costa Rica

Provided primary customer support to internal and external customers. Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Ana Gonzalez's Contact Information

Email

******@***.com

Phone

(**) *** ****

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