Ana Carolina Mejia
Director Of Operations & Site Director @ TELUS Digital
About
Experienced Account General Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Service Delivery, Operations Management, Customer Service, Customer Relationship Management (CRM), and Customer Satisfaction. Strong sales professional with a Bachelor of Technology (B.Tech.) focused in Business Administration and Management, General from Universidad Galileo.
Guatemala
Quetzaltenango
Outsourcing/Offshoring
Call Center, Operations Management, Customer Service, Performance Management, Call Centers, Leadership, Team Leadership, Six Sigma, Management, Customer Satisfaction, Customer Experience, Vendor Management, CRM, Workforce Management, BPO, Outsourcing, Service Delivery, Process Improvement, Cross-functional Team Leadership, Telecommunications
Experience
Director Of Operations & Site Director
TELUS Digital
Quetzaltenango
Account General Manager
TELUS Digital
Operations Manager
TELUS Digital
Quetzaltenango, Guatemala
Shift Manager
TELUS Digital
Guatemala
Lead Supervisor
TELUS Digital
Guatemala
Education
Universidad Galileo
Business Administration and Management, General
Universidad Galileo
Business Administration and Management, General
Ana Carolina Mejia's Contact Information
Phone
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