Amal Thomas

Actively supporting the execution of strategic Human Resources Development (HRD) initiatives within Hamad Medical Corporation, Qatar's principal non-profit healthcare provider. My role is centered on enhancing organizational capability by facilitating targeted learning programs that directly influence workforce empowerment and clinical excellence. I apply foundational knowledge in instructional design and talent lifecycle management to ensure HMC staff receive world-class, continuous professional development. Dedicated to leveraging L&D as a strategic tool to drive operational effectiveness and sustain the highest standards of patient care across the corporation. Committed to fostering a data-driven culture of continuous improvement.

Project Management / Operations Administrator | Healthcare Environment Provided project coordination and administrative support within a hospital setting, contributing to the planning, execution, and improvement of operational and service-delivery initiatives. Supported cross-functional teams to ensure projects and ongoing initiatives were delivered efficiently, compliantly, and in alignment with organizational standards. Key Contributions: Resource & Schedule Coordination: Coordinated staff scheduling and resource allocation in support of operational initiatives, ensuring appropriate coverage, efficient utilization, and continuity of services. Training & Change Support: Supported the planning and delivery of training and engagement initiatives, coordinating sessions, tracking participation, and supporting feedback collection as part of change and improvement projects. Process Improvement & Analysis: Collected, analyzed, and reported data from employee and patient satisfaction surveys, contributing insights that supported process improvements and service enhancement initiatives. Compliance & Governance Support: Supported adherence to hospital policies, safety standards, and healthcare regulations, ensuring documentation and processes aligned with governance and quality requirements. Stakeholder Coordination: Liaised with clinical staff, administration, and management to support communication, follow-ups, and execution of operational projects.

Project Management Administrator | Digital & IT Projects Provided project management administrative support for digital and IT projects at a leading end-to-end digital solutions provider and strategic IBM partner in Qatar. Supported project teams across multiple initiatives by coordinating documentation, tracking progress, and facilitating stakeholder communication to ensure alignment with scope, timelines, and governance standards. Delivered day-to-day project administration and PMO support, including document control and coordination of project activities Maintained project documentation such as plans, schedules, status reports, risk and issue logs, ensuring audit and compliance readiness Tracked milestones, action items, and deliverables, following up with teams to support on-time project execution Coordinated communication between project managers, technical teams, vendors, and stakeholders Assisted with project status reporting, proposals, and statements of work (SOW) Supported risk, issue, and change tracking in line with project management processes Contributed to process improvements to enhance efficiency, accountability, and consistency across projects

Project Management / Training & Operations Administrator | McDonald’s Provided administrative and coordination support for training, workforce, and operational initiatives within a fast-paced, high-volume McDonald’s restaurant environment. Supported managers and teams in planning, executing, and monitoring people-focused and operational improvement initiatives, ensuring consistency with corporate standards and timelines. Key Contributions: Training Program Coordination: Coordinated onboarding and training programs for new and existing employees, managing schedules, materials, attendance tracking, and completion timelines. Resource & Schedule Management: Supported workforce scheduling and resource allocation to ensure operational coverage while aligning with training and operational priorities. Operational Project Support: Assisted in the execution of store-level initiatives such as process improvements, service quality enhancements, and compliance rollouts, tracking tasks and follow-ups. Performance Tracking & Reporting: Collected and maintained training and performance records, preparing basic reports to support management review and decision-making. Compliance & Standards Support: Supported adherence to food safety, health, and corporate compliance standards, ensuring documentation and training records met audit requirements. Stakeholder Coordination: Acted as a point of coordination between crew members, trainers, and management to ensure clear communication and timely completion of assigned initiatives.

HR Administrator, Dewchem Trading A results-driven HR professional who leveraged data and technology to improve recruitment support and internal efficiency. Strategic Data Analysis: Conducted data-driven analysis to proactively identify workforce and market trends, providing critical information to support organizational decision-making.  Recruitment & Onboarding Excellence: Supported end-to-end recruitment and onboarding processes by effectively coordinating all candidate communication and managing required documentation.  Process Improvement: Enhanced team efficiency and communication by successfully implementing new project management tools.  Stakeholder Relations: Built and maintained strong professional relationships with both external clients and internal teams, fostering a collaborative work environment.

The MBA Experience: Transformed academic theory into practice by tackling complex business simulations and case studies, specializing in how human capital drives global organizational success. Global Networking Architect: Served as an Executive Volunteer & Member of the MBA Global Networking Association (GNA). Resourcefulness in Action: Acted as a "bridge-builder" between the university and the corporate world, curating high-energy guest lectures and workshops that turned a standard classroom into a global industry hub. Community Catalyst: Spearheaded peer to peer development initiatives, ensuring fellow MBA candidates had the "social capital" and networking tools needed to thrive in international markets.