amy fennell

customer service manager

About

I am the Customer Service Manager at Inc Dot Design & Print and manage all sales and marketing activity. We offer a comprehensive design service and can print anything that’s on paper from a simple letterhead to a glossy magazine. We are also expanding our services in to web design and printed promotional products which we source directly from China and pass the savings straight onto our customer. I am currently a studying member of the CIM studying for a qualification in professional marketing and the customer experience.

Country

united states

City

colchester

Industry

printing

Skill

sales management, marketing, customer service, management, marketing strategy, digital printing, social media marketing, time management, web design, account management, printing solutions, email marketing, digital marketing, graphic design, business management, sales, customer experience, b2b, interior design, cim qualified, lithography, indesign, photoshop, illustrator, team leadership, customer satisfaction, retail

Experience

senior beauty consultant

tesco plc

2013-9 - 2015-2 · 1 yr 6 mos

no7 consultant

boots uk

2011-2 - 2013-9 · 2 yrs 8 mos

customer service assistant

dunelm

2007-8 - 2011-2 · 3 yrs 7 mos

customer service manager

inc dot design & print

2015-2 - Present · 11 yrs 8 mos

I manage sales and marketing activity, including social media management and email marketing. I also prepare estimates, orders and speak to all our lovely customers at our offices in Clifton Moor, York.