Amy Morehouse

Design and Deliver Design Thinking Certification Program for Gonzaga's Center for Lifelong Learning.

In my current job role, I am leading sales enablement initiatives across the Americas, supporting salesforce of 900 representatives. Along with managing program design and delivery, I am coordinating the cross-functionally with product, marketing, and operations teams to unify processes and standardize methodologies. Some of my contributions are: · Elevated weekly training participation from 71% to 95% by redesigning content delivery and optimizing consumption methods. · Executed the global rollout of the MEDDPICC sales methodology, standardizing the sales cycle worldwide and driving a 14% pipeline increase. · Established cross-functional Deal Desk program that shared best practices, resulting in measurable decrease in support tickets and recognized by sellers as the most impactful support resource in the organization.

As an Innovation Facilitator, I was directing the innovation initiatives that applied design thinking principles to business and community challenges. I partnered with leadership to validate proposed solutions, piloted programs with frontline teams, and delivered insights to influence enterprise-wide strategies. My notable contributions: · Promoted from EA to Innovation Project Specialist in 2016, and subsequently to Innovation Facilitator in 2019. · Led collaborative office relocation sprint that achieved 0% attrition during the move, ensuring employee satisfaction and a seamless transition. · Hosted design sprint addressing Seattle opioid crisis, offering community-based solutions with key stakeholders. · Delivered certified facilitation and change management programs in-house, saving significant vendor costs. · Conducted vision, mission, and values sprint across multiple offices, resulting in higher employee ownership, engagement, and morale through inclusive organizational input. · Founded and expanded Design Thinking Community to 300+ active members, embedding innovation practices.

On a daily basis, I was offering high-level administrative support to the General Manager of the Washington, DC office, confirming seamless operations and confidential handling of sensitive communications. · Earned formal recognition from the General Manager through a personal commendation letter, underscoring exceptional service and trusted support. · Strengthened leadership effectiveness by anticipating executive needs, applying critical thinking, and implementing solutions that improved decision-making readiness.

Provided high-level executive support to CEO and COO, managing complex travel logistics, coordinating communication with representatives across 50 states.

Oversaw end-to-end HR operations, including benefits administration, recruiting, and employee relations, strengthening organizational effectiveness for biotech firm.

Successfully led a dynamic team of 30, driving sales and recruitment efforts. My commitment to training and mentorship propelled me into the top 2% of the company, earning recognition through multiple awards, including three company cars. My leadership not only fostered team growth but also significantly boosted overall sales performance.