Amy Sterbin

Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards Recruit, hire, develop and retain a high performing management and associate team.. Earned a company award for developing staff, increasing store efficiency and exceeding store standards and budget. Earned bonuses for exceeding company standards for returning customer and customer satisfaction Ensure that the store management team adheres to and enforces all employment practices and policies

Managed a bottom performing store and developed it into a top performing store by developing and training new and current staff. Trained & developed six employees who were promoted to managers and higher level management with in one year. Earned a company award for developing staff, increasing store efficiency and exceeding store standards and budget. Earned bonuses for exceeding company standards for returning customer and customer satisfaction

Managed and developed a non-performing store into top performing store by developing and training new and current staff. Increased store efficiency by developing the staff. Exceeded store standards and budget. Earned bonuses for exceeding company standards. Promoted to Temporary Store Manager

Assisted manager by developing the staff. Led staff meetings to establish through clear goals and expectations. Created and improved technical templates to increase store efficiency. Developed checklists to ensure the staff accountability.