Amy Nguyen
Senior Sales Engineer @ SICK Sensor Intelligence
Vietnam
Hanoi
Information Technology & Services
Team Spirit, Hospitality, English
Experience
Senior Sales Engineer
SICK Sensor Intelligence
Sales Engineer
KEYENCE CORPORATION
Hanoi, Hanoi, Vietnam
Technical Support Advocate
Tek Experts
Hanoi, Hanoi, Vietnam
• Act as the advanced technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management • Collaborate with domain experts (SME’s) and escalation managers when additional support is needed • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved • Seeks supplemental training to improve performance and develop specialization.
Education
Hanoi University of Science and Technology
English for Science and Technology
Amy Nguyen's Contact Information
Phone
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