amy mcfadden

csr and sales support representative

About

Experienced Sales Support Representative with a demonstrated history of working in the mechanical or industrial engineering industry. Skilled in Microsoft Word, Coaching, Sales, Management, and Leadership. Strong support professional with a BBA focused in Business Administration from University of Phoenix.

Country

united states

City

fort lawn

Industry

mechanical or industrial engineering

Skill

customer service, training, team building, leadership, management, coaching, microsoft word, testing, recruiting, human resources, process improvement, sales, business process improvement

Experience

operation senior associate

wachovia corp

1999-1 - 2009-1 · 10 yrs 1 mo

csr and sales support representative

schaeffler

2013-10 - Present · 12 yrs 11 mos

customer service advanced level and wells fargo

randstad

2010-10 - 2012-3 · 1 yr 6 mos

* Merger Testing and Validation * Ensured speedy and accurate review of conversion scripts to ensure successful replatforming from Wachovia to Wells Fargo systems. * Provided operational support by various clean-up reports for Cash Transfer/exceptions, Brokerage balancing, and Deceased processing departments. * Adhered to a strict schedule, provided On-Site support during Live Conversion weekends, which ultimately allowed for the company completing the assigned job sooner than expected. * Attend Conversion meetings via conference calls.