Amy T.
Global Account Manager @ AMANN Group
About
With 8 years of experience as a Global Account Manager and Regional Sales Manager in the Apparel & Textile industry, I am passionate about driving business growth and fostering long-term relationships with clients. I thrive in fast-paced environments and have a proven track record of exceeding sales targets, exploring, developing and implementing GTM strategies to Singapore, Malaysia, Cambodia, and Sri Lanka, expanding market share, and effectively leading teams. My skills include strategic planning, business development, GTM, clients acquisition and retention, team building, and creating innovative solutions to meet customer needs.
Vietnam
Ho Chi Minh City
Textiles
New Business Development, Customer Relationship Management (CRM), Interpersonal Skills, Team Building, Business Development, Negotiation, Key Account Development, Territory Account Management, Go-to-Market Strategy, Global Account Development, Analytical Skills, Business Analysis, Financial Analysis, Retail Sales Analysis, Sales Presentations, Employee Training, Team Leadership, Sales Management, Retail Sales, International Sales
Experience
Global Account Manager
AMANN Group
Singapore
- Business Development in Singapore and Malaysia - Lead Go-to-market Project to remaining SEA markets
GA Manager cum Regional Sales Manager
AMANN Group
Vietnam
- Managed HCM & South Sales team to achieve sales record at 122% Region’s sales target - Managed and develop business from all global brands in Vietnam and Cambodia and vendors in the South of Vietnam - Managed and collaborated projects including CRM Sales Pipeline Management, Development Center Building
Internal Trainer cum Customer Service Team Leader
Avery Dennison
Vietnam
- Build Training program for Customer Service team members at different levels - Build and deliver Customer Service Foundation Skills including Customer Mindset and Time Management Skills for CS department - Build Teach-Back program for team members to share their experience working with system and with customers with all departments
Retail Brand Sales
Avery Dennison
Manage and develop the business: handled EU and UK brands and local offices of retail brands to gain the nomination and secure shares, continuously delivered more than 118% sales target in 3 years. Manage new projects: deploying the new projects by implementing the sales plan, providing the necessary support to internal teams to win the programs.
Customer Service Executive
Avery Dennison
Binh Duong Province, Vietnam
Response and ensure the customer inquiries and requests are addressed in a timely manner Handle customer complaints according to the Company procedures and service standard Communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information Proactively share among team members on new product / system.knowledge and on lessons learnt from the mistakes to improve quality of the whole team Assist and back up other team members and provide supports and report to supervisor
Education
NUS Business School
Foreign Trade University
International Business
Amy T.'s Contact Information
Phone
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