Amy Estes

Marketing Director @ CMI Gold & Silver

About

Adventure-seeking manager with a decade of non-profit experience in the Museum and performing arts industry. Inspiring teams to deliver exceptional customer service with a touch of magic. Skilled in customer service management, membership programs, volunteer engagement, strategic planning, CRM administration, and web design.

Country

United States

City

Phoenix

Industry

Marketing & Advertising

Skill

Statistical Data Analysis, Google Ads, Adobe Illustrator, Social Media Marketing, Director level, Advertising, Box Office Management, Graphic Design, Guest Service Management, Performing Arts, Nonprofit Organizations, Volunteer Management, Museum Collections, Museums, Microsoft Office, Art History, Research, Patron Edge, Adobe Creative Suite, Public Relations

Experience

Marketing Director

CMI Gold & Silver

2023-8 - Present · 3 yrs 2 mos

Phoenix, AZ

Freelance Designer

CMI Gold & Silver

2017-5 - 2023-8 · 6 yrs 4 mos

Phoenix, Arizona Area

Box Office Manager

Tempe Center for the Arts

2021-6 - 2023-8 · 2 yrs 3 mos

Tempe, Arizona, United States

• Transitioned gift shop from a non-profit organization to in-house management to align with City of Tempe policies. • Designed and implemented a membership program resulting in 400 members within the first year.

Freelance Marketing

DWN N OUT Motorcycle Sales

2012 - 2022-1 · 10 yrs

Phoenix, Arizona Area

Developed and launched the DWN N OUT website, establishing a strong brand presence and crafting compelling marketing literature. Designed eye-catching DWN N OUT tee shirts and logo, reflecting the company's unique identity. Produced advertisements for multiple motorcycle magazines, including a notable full-page article in Arizona Extreme Motorsports magazine, generating increased brand awareness. Created captivating banners and built signage for trade show marketing and motorcycle sales promotions, attracting and engaging target audiences. Implemented Google and Yelp business advertisements, optimizing SEO ranking for the website and driving organic traffic. https://www.dwnnout.com/

Director of Visitor Services

Phoenix Art Museum

2006-9 - 2021-6 · 14 yrs 10 mos

Phoenix, Arizona Area

• Directed and administered day-to-day operational success of Visitor Services, Group and School Sales, Community Outreach, Museum Receptionist, and Volunteer offices. • Managed the Museum ticketing database for back office, front of house, and online sales, and led the RFP and implementation process for two instances of a ticketing system transition.

Freelance Database Consultant

Children's Museum of Phoenix

2015-4 - 2017-4 · 2 yrs 1 mo

Phoenix, Arizona Area

Provided database consultation on the Museum's ticketing software, Patron Edge. Completely redesigned the Museum's e-commerce site to match their brand site using Patron Edge online content manager. Created and designed signage for exhibition displays, fundraising events, and online web banners.

Freelance - Art Gallery Event

Corgan

2016-2 - 2016-4 · 3 mos

Phoenix, Arizona Area

Contracted by Corgan Architecture Firm to create and curate a temporary art gallery during their public networking event. Recruited six artists to showcase their artwork (including a live piece created for a raffle item), designed temporary lighting and 8 foot display panels, and artwork title and bio cards. Presented the artist at the evnt in an introduction speech on the importance of local artist in the community. Gallery show resulted in the sale of 5 pieces of artwork.