Amy Balogh-Warner

• Provide guidance and direction for marketing to members ranging from services to lodging, dining and shopping by building brand and target focus for print, internet and social media marketing avenues. • Maintain and create content for Chamber website utilizing WordPress SEO by Yoast • Some sales for membership and internal marketing.

• Assisted customers/end-user interface with software based photo design projects for print (photo books, prints, calendars, cards, etc.) • Supervised and trained team of 12 remote technical customer service representatives • Performed annual performance reviews • Reviewed and approved time cards and payroll

• Led team of 12 biotechnical and customer service personnel responsible for medical equipment processing, preventative maintenance, repair and delivery • Managed $5.8 million in revenues, as well as more than $2 million in salary and operating expenses including budgeting selling and buying equipment and streamlining inventories • Cultivated and maintained excellent relationships with customers, clients, and vendors to drive cost containment initiatives as well as promoting a “partnership” environment. * Reduced outstanding receivables by 26% through process standardization, resulting in increased revenues

• Managed budgets, sales forecasting, mandatory government certifications and personnel • Inventory control, procurement, and asset tracking for over $12mill in spinal implants/instrumentation in more than 30 medical centers and trauma hospitals • Generated, calculated and distributed commissions for a sales team of nine. • Reviewed and approved all Payroll submissions through ADP system. • Managed the business office including expenses, payroll, travel, and • Liaison between the distributorship and corporate headquarters (located in Raynham, MA) Ensured required medical education and HIPAA certifications were completed and up to date

• Accountable for patient registration, retention, and current health regulation maintenance. • Hired, trained, and managed clinical development of staff. • Maintained inventory of all medications, office and medical supplies in accordance with FDA protocol. • Monitored patient vitals and charts to HIPAA standards.

• Managed $325 MM Market Capital inventory control • Managed packaging, space utilization, relocation, write-offs and reclassification of product for three distribution facilities • Hired and trained inventory associates throughout the distribution facilities • Developed and executed Cycle Count Program which enabled the accountability of over 200,000 pc/cnt to an accuracy trend rate of 99.98% • Chaired an executive team that developed and implemented processes and procedures for workflow mapping • Monitored and drove the compliance of ISO9001 certification and any changes as needed. • Coordinated with e-Business and Marketing teams for all international tradeshows, including booths, telecom equipment, printed materials and logistics • Created a Cross-Training Compliance Plan that developed specific skill-sets for employees, resulting in greater efficiencies in head count and cost containment