Amritesh Anand

It’s Fintech start-up Organization. So, helping to build up product & driven payments and financial services platform which recognizes consumer & small business needs, leverages the eco system and aim to delivers profitable digital inclusion.

*Handling Team of 6 TLs which are Self Motivated. *Managing Jaipur City of more than 100+ Executives. ”Taking reporting of TLs and Monitor his performance ”Making cascade for TLs & FSEs and assign monthly target • Responsible for achieving monthly target of all KPIs: - Merchant Onboarding / SB Sell / EDC Sell / Loan disbursed Target / Insurance etc. • Excellent track record in managing large size manpower. Responsible for FSEs & TL’s hiring and participation. • Ensuring target met for assigned territory. • Responsible for driving various KPI of business including High value customer acquisition, Team building, Churn reduction & Attrition control, Customer retention, Quality check, Minimizing complain & issues. • Planning and implementing marketing strategies, Marketing activities, Event calendar maintenance time to time to review for revenue growth.

*Handling Team of 3 ASMs / 12 TLs which are Self Motivated. *Managing NCR & Western UP of more than 250+ Executives. *Taking reporting of ASM and Monitor his performance *Making cascade for ASM / TLs & FSEs and assign monthly target Responsible for achieving monthly target of all given KPIs: - 1) Sell- Soundbox / EDC / Business Loan / Shop Insurance / Merchant Life Insurance etc 2) All MHD & Sales escalation cases should be close within TAT (Top City- 24Hrs & Rest City -72Hrs) like- SB & EDC Replacement / SIM Replacement / Troubleshoot / Deactivation / Retention etc. 3) Great Merchant retention percentage & capture 90% merchant’s Feedback Rating Score 4) 90% Device reverse pick up & 100% Device deployment 5) Daily Participation *Churn reduction & Attrition control, Quality check, Minimizing complaints & issues. *Excellent track record in managing large size manpower. Responsible for FSE's hiring and participation. *Ensuring target met for assigned territory. *Taking daily review for ASM & TLs performance and making plan for target achievement.

● Coordinated and maintained with the Unorganized Merchant Market which is our company’s highest contributor in terms of revenue. ● Tracking revenue achieved against target and analysing business development of the region through the merchant base assigned to me ● Working closely with key accounts and sustaining relationship which is the highest revenue contributors of the region. ● Handling Team of 8 Self Motivated TL's ● Managing North/West/Central team of Delhi of more than 100+ Executives ● Taking reporting of TLs and Monitor his performance ● Making cascade for TLs & FSEs and assign monthly target ● Planning and implementing marketing strategies, Marketing activities, Event calendar maintenance time to time to revenue growth ( Txn growth for EDC platform) ● Taking care for all MHD & Sales escalation cases within T+1 days and close these cases ● Coordination and follow up with central team for issue resolution. ● Taking weekly review for TLs performance and making plan for target achievement. ● Activity plan for target vs achievement. ● Doing team hiring and trained them. ● Doing Review Meeting on Each Weekend, So everyone should have a clear picture of company vision.

● Team Handling and providing necessary trainings to merchants to enhance the transactions. ● Providing Internal Training on the new launched products. ● Increase the visibility of the brand in the market. ● Making proper strategies which suits in E-commerce Concept.