Amr Mahmoud Amin

Handling multiple brands for Latoya club across Egypt. Manage and control cost and able to forecast sales figures and inventory requirements for each location. This requires doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. This analysis is used to determine how much of each product or brand should be ordered for each store, when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking. Define the set of KPIs (measure, target) in collaboration with Area Managers and store Managers. Constantly review store sales numbers, cost of inventory, operational expenses and inventory loss. This continual analysis helps to determine whether or not the store is meeting its goals. From this point the operations manager can also develop a plan to suggest to management how each location could change in order to maximize profits and reduce loss at the store level. Monitor closely the customer’s barometer results and implement action plans to ensure a high-level experience for our customers to continuous improvement. Involve working with the senior retail team to clarify strategy and objectives and translate it into a clear and deliverable plan. Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees. Weekly/ Monthly reporting on brand results (turnover, KPI’s, traffic, discount rates) Report weekly feedback to all buyers to discuss store best seller and slow seller across all stores to maintain weekly consolidation between stores.

• Handling multiple brands for SAMENA’ Stores across Saudi Arabia. • Manage and control cost and able to forecast sales figures and inventory requirements for each location. This requires doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. This analysis is used to determine how much of each product or brand should be ordered for each store, when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking. • Define the set of KPIs (measure, target) in collaboration with Operation / Area Managers, Coaches, and store Managers. • Constantly review store sales numbers, cost of inventory, operational expenses and inventory loss. This continual analysis helps to determine whether or not the store is meeting its goals. From this point the operations manager can also develop a plan to suggest to management how each location could change in order to maximize profits and reduce loss at the store level. • Monitor closely the customer’s barometer results and implement action plans to ensure a high-level experience for our customers to continuous improvement. • Involve working with the senior retail team to clarify strategy and objectives and translate it into a clear and deliverable plan. • Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees. • Weekly/ Monthly reporting on brand results (turnover, KPI’s, traffic, discount rates) • Report weekly feedback to all buyers to discuss store best seller and slow seller across all stores to maintain weekly consolidation between stores.

Handling multiple brands for SAMENA’ Stores across Saudi Arabia. Manage and control cost and able to forecast sales figures and inventory requirements for each location. This requires doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. This analysis is used to determine how much of each product or brand should be ordered for each store, when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking. Define the set of KPIs (measure, target) in collaboration with Operation / Area Managers, Coaches, and store Managers. Constantly review store sales numbers, cost of inventory, operational expenses and inventory loss. This continual analysis helps to determine whether or not the store is meeting its goals. From this point the operations manager can also develop a plan to suggest to management how each location could change in order to maximize profits and reduce loss at the store level. Monitor closely the customer’s barometer results and implement action plans to ensure a high-level experience for our customers to continuous improvement. Involve working with the senior retail team to clarify strategy and objectives and translate it into a clear and deliverable plan. Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees. Weekly/ Monthly reporting on brand results (turnover, KPI’s, traffic, discount rates) Report weekly feedback to all buyers to discuss store best seller and slow seller across all stores to maintain weekly consolidation between stores.

- Handle multiple brands crocs , Sprox , Cat , Sketchers & Merrell across Egypt - Maintain customer experience through team member interaction and store presentation - Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings - Execution of company merchandising - Maintain the sales quota through inside sales at retail store on a daily basis - Supervise actions of the retail sales associates within his/her department - Prepare cost analysis, quotes and profit calculations - Maintain knowledge of new products and research, primarily computer systems - Endeavor to meet and exceed team member expectations by providing department and service teamwork - Demonstrate teamwork by assisting and cooperating with co-workers as needed - Communicate effectively - Maintain confidentiality of company and all customer information - Represent company in areas of public relations like trade shows, parades, etc. - Achieve needed results and a high level of sales performance - Assist event manager with managing and training of all employees in maximizing sales, and performing daily tasks - Oversee preparation of displays, merchandise, and presentations - Coordinate the flow of goods from the stock room to the sales floor, and do merchandise replenishment - Assist the store team in maintaining housekeeping standards and store’s visual objectives by straightening merchandise and assisting in fixture and floor changes - Oversee and ensure compliance of all staff with established company policies.

LEADERSHIP • Handling multiple brands in 4 malls MOE, DMM , MOV & IBN Battuta which include Ted baker, BA&SH, Sandro, Maje, Kate spade , BCBG, Guess, Bebe, Kiabi, The kooples & claudie pIerlot. • Ensured that employees recognized the importance of their contributions to the whole, and demonstrated to each one appreciation for the value that he or she delivered to the store overall. • Developed significant reputation for leadership due to excellent relationships with employees and willingness to lead by example. • Manage and control cost and able to forecast sales figures and inventory requirements for each location. This requires doing a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels. This analysis is used to determine how much of each product or brand should be ordered for each store, when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking. • Responsible for making sure that all stores under my leadership are staffed correctly at all times. PERSONNEL DEVELOPMET • Coordinated training of each employee with corporate training materials. • Ensured that employees recognized the importance of their contributions to the whole, and demonstrated to each one appreciation for the value that he or she delivered to the store overall. COMMUNICATION • Conduct regional sales and operations meetings on regular basis across each brand with all Store Manager / Area Manager. NEW STORE OPENING & PROJECT MANAGEMENT • Involve in the design and layout process of the new store projects. • Design a "New Store Schedule' prior to commencement of design process. • Provide guidance and support to territory during set-up and merchandising phase. MALL LEASING • Support the Retail Director in the renewal of the current Store leases and evaluation of new network opportunities in the UAE & KSA region.

AREA MANAGER FOR SUN AND SAND SPORT IN UAE (JUNE 2014 TILL JANUARY 2016) • Opening the 1st Digital store in the Middle East in SSS Dubai Mall. • Achieve the yearly target with +42% vs. LY and store KPI’S. • Manage and assume overall responsibility for the success of their stores by directing all operational aspects of each store and driving sales whilst minimizing costs. • Contribute to sales plans for the brand, implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs. budgets. • Monitor the sales figures against forecasts, analyze and interpret trends and capitalize on data to maximize sales and profit • Oversee the implementation of customer service standards in the stores, and ensure customer satisfaction and efficient handling of complaints. • Conduct regular store visits to review operational standards and monitor quality of customer service. Observe the standards and provide feedback to store managers in order to build and strengthen the brand. • Manage and control all aspects of stock management, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss. • Direct the visual merchandising team to ensure the brand VM standards are developed and maintained across the stores. • Organize and implement sales promotional and any marketing activities in conjunction with the Operations and ensure that the set up is in line with operational policies and successful.

Attend Model Store SS 2013 in KUWAIT from Feb12 till Feb14-2013. Attend Model Store SS 2013 in LONDON (UK) from Jan 23 till Jan 26-2013. Managers’ meetings to review the shops performance: sales achievements, marketing activities, training and regularly provide minutes of meetings to the Department/Division Manager Ensure delivering the best level of customer service through frequent visits to the shops. Manage and assume overall responsibility for the success of their stores by directing all operational aspects of each store and driving sales whilst minimizing costs. Responsible for ensuring that store managers and their staff keep stores to the highest possible standards, being well organized and properly merchandised at all times; and that all policies, procedures, and controls are followed. This will also include stock control. Comprise many duties and responsibilities, but one of the key ones is the setting of sales and operational goals and expectations, and then ensuring that those goals and expectations are achieved through regular monitoring. This goes as far as overseeing the performance management of the entire store management team to achieve the desired results in supporting the business. Conduct regular store visits to review operational standards and monitor quality of customer service.  Observe the standards and provide feedback to store managers in order to build and strengthen the brand. Train, challenge, motivate, encourage, and provide constructive guidance to store managers and the team related to all areas of effective operations.

• Achieve the target for the first time since the store was opened. • Maximize sales promotion and brand activities through effective planning and preparation to exceed monthly and annual sales targets. • Achieve the target monthly. • Manage and control all the aspects of store operations to promote cost effectiveness and profitability. • Develop an annual strategy and sales forecast for the store to be presented to the Brand Manager. • Analyze available data and retail KPI’s (units per transaction, footfall, conversion and average spend) to improve store and department performance, and provide recommendations and suggestions to the Brand Manager to enhance profitability and sales. • Ensure that company standards of housekeeping, grooming, presentation and professional conduct are maintained. • Maintain, enforce and supervise merchandising standards with regards to selling, stocking, cleaning and maintenance. • Direct, coach, support and delegate to the management team. Monitoring their performance to achieve store targets. Motivate the team and develop their potential and develop succession plans for the store. • Identify training needs for store staff to ensure relevant/value added training needs are delivered with support of brand trainer and training manager. • Analyze stock management information available to ensure sales opportunities are maximized. • Maintain up –to-date customer database in order to communicate with them from time to time of the shop floor

ASSISTANT MANAGER OF NEW LOOK DEIRA CITY CENTER (SEPT.2006-JUNE.2007) • Plan weekly sales plan to increase the sales. • Reporting to the Sales manager. • Achieve the target and budget for the store. • Check all the reports make weekly& monthly feedback. • Delegate responsibilities/Task between all the staff & management. • Motivating the dept. manager & staff to achieve high level of communication. • Training for the new department managers about the brand standard and merchandising. • Communicate with the warehouse about the stock and new shipment. • Working as store managers in the below stores opening in Saudi during the store opening. • Participated in opening 12 stores in Saudi Arabia & 9 store in UAE.

physics and chemistry department